Families & the Community

How to Respond to Parents’ CRT Complaints

By Eesha Pendharkar — November 04, 2022 5 min read
People protest outside the offices of the New Mexico Public Education Department's office on Nov. 12, 2021, in Albuquerque. The education department proposed changes to the social studies curriculum that critics describe as a veiled attempt to teach critical race theory. Supporters say the new curriculum, which includes ethnic studies, is "anti-racist."
  • Save to favorites
  • Print

Over the past two years, dozens of districts across the country have had to face backlash from parents about their diversity, equity, and inclusion initiatives.

These concerns are sometimes presented as objections to teaching “critical race theory.”

While critical race theory is an academic concept which elaborates on the systemic nature of racism, some districts accused of teaching it have distanced themselves from it, or denied teaching the theory itself (which is typically in a college-level course.)

Still, there are elements of critical race theory that can help students “unpack and rethink the social construct of race that divides so much of U.S. society,” and may well pop up in K-12 lessons, a new Kappan report says. That’s why, instead of distancing themselves from the term when districts receive complaints, leaders should be clear in their messaging about what their equity initiatives are trying to do, according to the report, written by four education scholars.

Using elements of political messaging, the authors broke down what constitutes an effective response to parents and community members’ concerns about critical race theory.

“The goal of effective messaging is essentially to step away from the fueling of fear because people can very easily go down a rabbit hole of engaging in debates that become echo chambers,” said Francesca López, one of the authors of the report and the Waterbury Chair in Equity Pedagogy at The Pennsylvania State University.

“Effective messaging moves beyond just engaging in a debate,” she said. “It keeps people focused with a clear message on what, for example, equity-focused approaches in education are really meant to do.”

Emphasize shared values

The report makes the case for school or district leaders to respond to community concerns by focusing on shared values and not repeating language that their critics are using. For example, instead of saying “we don’t teach CRT,” leaders should try to elaborate on how they’re making opportunities available for every student.

“Laser focus on what is actually going on, and why,” López said. “What is actually going on in many schools is an attempt to ensure that every student has an experience that elevates their opportunity, that validates their identity, that ensures engagement and curiosity.”

Conservative media outlets and organizations have inflamed the emotions of parents, often those who are conservative, white parents in suburban, diversifying districts, and the inflammatory rhetoric increases closer to elections, said Emily Hodge, the lead author of the report and an associate professor of educational leadership at Montclair State University.

So when district leaders respond to criticism, especially if it’s been driven by an outside political agenda, a logical argument may not be effective in convincing angry or fearful parents.

“Instead, if you also appeal to emotion and create a shared sense of unity as a community, that is a more effective route,” Hodge said, “because it makes people feel like ‘we have common values and a common vision, we can work together.’”

Leaders should not be race-neutral

When school leaders respond to community concerns, it may seem counterintuitive to mention specific groups of students that the equity initiatives are intended to help, but research suggests that it’s better than using blanket statements like “all students,” the Kappan article says.

Although the research does not explain why identifying student groups in messaging might be better, Hodge said, it might be because the practice helps historically marginalized students and families feel seen.

“Whoever’s reading it sees themselves named,” Hodge said. “So it more directly says to the audience of the message: ‘this benefits you.’”

Be proactive about communicating the district’s equity initiatives

School and district leaders should not wait to communicate until parents and community members begin complaining about diversity, equity, and inclusion policies, Hodge said.

With proactive communication about initiatives, district and school leaders can avoid letting critics take control of the narrative instead of reactively defending the district’s policies and practices, according to the report.

Proactive communication can also involve getting input from stakeholders, such as parents, about planned equity initiatives, Hodge said. Otherwise, districts might have no option to respond once the backlash against these initiatives builds up.

Stay the course

When districts are put under pressure or scrutiny, either because of parent complaints or state legislation, it’s important to not walk back equity initiatives, Hodge said.

For example, after the murder of George Floyd, a lot of districts put initiatives in place such as equity audits or DEI committees. But after parents and community members complained, some districts diluted or walked back those efforts.

Over the past year, many of the attacks on district policies, library books, or curriculum have been coordinated by outside groups. Teachers have quit or have been fired, books have been removed off the shelves and policies have been passed that discriminate against marginalized students as a result of this pressure.

“The people who are orchestrating these kinds of media campaigns are concerned about power and politics and not actually about individual children or what’s happening at school,” Hodge said.

But over the past year, the debate has also evolved from conservative organizations coordinating attacks on critical race theory and equity to LGBTQ issues and books. It’s an indication that just because race-based equity initiatives are being criticized now, it does not mean they will always draw criticism.

“It’s possible that in another six months, that conversation will have evolved even further,” Hodge said. “If there’s political pressure to pull back on some of these initiatives that [district leaders] had planned, that doesn’t mean that they still will not be able to do them in the future.”

Emphasize that your district sticks to state standards

District leaders who want to make sure teachers can keep teaching about race and racism without fear of criticism can assure parents that all teachers are firmly grounded in their state standards, and can choose materials that align with standards while not censoring lessons about race.

That’s what Cecilia Robinson-Woods, the superintendent of Millwood Public Schools in Oklahoma, advises her teachers to do. Millwood, a predominantly Black district in Oklahoma City, has continued to talk honestly and openly about race and racism, and even has a Black American history class in a state with one of the harshest divisive concepts laws, and one that has penalized other districts for teaching similar lessons.

“The most solid way to speak about this is to just say, we use books that represent our communities that align with our state standards,” Robinson-Woods said. “And that’s what we do and that’s why my teachers are able to speak about it clearly.”


Special Education Webinar Reading, Dyslexia, and Equity: Best Practices for Addressing a Threefold Challenge
Learn about proven strategies for instruction and intervention that support students with dyslexia.
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
School & District Management Webinar
Leading Systemic Redesign: Strategies from the Field
Learn how your school community can work together to redesign the school system, reengineer instruction, & co-author personalized learning.
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Personalized Learning Webinar
No Time to Waste: Individualized Instruction Will Drive Change
Targeted support and intervention can boost student achievement. Join us to explore tutoring’s role in accelerating the turnaround. 
Content provided by Varsity Tutors for Schools

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

Families & the Community Why Aren’t Parents More Worried About Declines in Student Achievement?
Most parents think their students are doing OK, which could stymie districts’ recovery efforts.
6 min read
Image of a parent helping with homework at home.
Families & the Community Virginia Education Tip Line Channels Concerns From Parents
The majority of emails expressed anger or frustration with teachers, administrators, and school policies.
4 min read
Virginia Gov. Glenn Youngkin speaks with reporters after touring a Loudoun County elections facility at the County Office of Elections, in Leesburg, Va., Tuesday, Sept. 20, 2022. Youngkin inspected ballot scanning machines undergoing logic and accuracy testing.
Virginia Gov. Glenn Youngkin speaks with reporters in Leesburg, Va.
Cliff Owen/AP
Families & the Community These Groups Are Pushing Back Against 'Divisive' Parents' Rights Policies
A coalition of education advocacy and family support groups wants to redefine what constitutes parents' rights.
3 min read
Illustration of adults and child in a classroom.
A-Digit/DigitalVision Vectors
Families & the Community Many Parents Now Want a More Personalized, Flexible Learning Experience for Their Children
Remote and hybrid learning gave parents a window into how their children are taught. Now, they want to see changes.
2 min read
Image of an after school activity in the garden with parents/