School & District Management

Teachers Want to Be Seen and Heard. How 2 Principals Make It Happen

By Olina Banerji — June 30, 2025 3 min read
Takeaways on morale building between teachers and principals.
  • Save to favorites
  • Print

Candy stations are fun. So are school-sponsored lunches from neighborhood restaurants. But in the long run, boosting teacher morale requires constant effort to recognize, showcase, and celebrate how much teachers contribute to a school.

During a recent Education Week K-12 Essentials Forum, Terita Walker, the principal of East High School in Denver, and Tony Cattani, the principal of Lenape High School in Medford County, N.J., highlighted the different ways they recognize their teachers. Cattani, for instance, sends kudos through parent newsletters and even makes personal phone calls to teachers’ family members to praise their work.

At the beginning of the school year, Cattani collects information about what his teachers like—like their favorite candy, drink, and the person they share their proudest moments with, so he knows whom to call when the teacher has excelled at their job.

“I’ve called a [teacher’s] mother who was 70 years old. She said, ‘I haven’t had a principal call since she was 14,’” Cattani recalled. “It’s one of the coolest things I’ve ever done.”

Actions like these help teachers feel special beyond the classroom, he added.

Teacher morale is on an upswing, EdWeek Research Center data show, but in classrooms, the challenges around student mental health, absenteeism, and low math and reading scores persist. One key factor that affects teachers’ job satisfaction and morale is the relationship they share with their school’s administrators.

When teachers feel seen and supported by their principal, their morale tends to improve, survey data show.

Christina Colangelo, a math teacher at Lenape High School who participated in the K-12 Essentials Forum, said it helps when principals go beyond the official check-ins to take a real interest in teachers’ lives. Colangelo said Cattani, as the principal, has created a trusting and safe space to talk about both good and challenging things that occur during—and outside of—the school day.

How principals deal with critique

Encouraging candor from teachers or creating a safe space to discuss issues can often bring principals face to face with critique. They may hear about decisions that aren’t popular, or have teachers tell them their new initiative isn’t going as planned.

Both Walker and Cattani agreed that it’s hard not to take the criticism personally.

“There is a part of you that can’t say you don’t take some of it personally,” said Walker, noting that it can be especially challenging for longtime principals.

Principals are invested in the school’s success, Cattani said, so criticism from teachers can be hard to hear.

Involving teachers in the decisionmaking processes helps. Michelle Topf, a teacher at East High School who shares a good personal relationship with Walker, is the teacher representative on the leadership team, which gives her an inside view of how decisions are made.

See also

The concept of joint teamwork, building a team. Working people connecting pieces of puzzles. Metaphor of cooperation and staff partnership.
Anastasiia Boriagina/iStock

When Topf doesn’t agree with Walker’s decision or style of implementation, she is quick to give her feedback, she said during the forum.

“I’m invested in seeing the success of our school. I’m also invested in the success of my colleague,” Topf said. “Sometimes these things can compete with each other.”

What grounds her, and helps her broach difficult conversations or give Walker tough but honest feedback, is keeping in mind what’s best for students.

“And I trust she also sees that vision,” Topf said.

To foster that level of professional trust, Walker hosts morning coffee sessions with teachers, or meets them over lunch. She also aims to be as vulnerable as possible to show teachers that she’s also “human,” she said.

Walker said she tries to ask teachers directly what they need, or pick up cues from their personal lives. For instance, upon seeing that many teachers picnic at a local park in Denver over summer, Walker decided to get them charcuterie boards as a gift.

“It’s important as school leaders [to realize that] people want to know that you know them,” she said.

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Student Absenteeism Webinar
Attendance Isn't an Attendance Problem
Boost attendance by strengthening relationships, belonging, and support with practical strategies from Doug Fisher & Nancy Frey.
Content provided by Corwin
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
School & District Management Webinar
The Principal's Role in Collective Efficacy and Student Outcomes
Learn practical strategies that help principals translate their confidence into stronger collective teacher efficacy and student outcomes.
Content provided by Otus

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

School & District Management What Excites and Scares Principals Walking Into New Jobs
Four principals talk about how they’re approaching their new jobs
7 min read
Image of a silhouette of a person facing a red door and around the door are symbols of work relationships, organizational charts, collaboration, communication, teamwork, and coordination.
iStock + DigitalVision Vectors
School & District Management Spotlight Spotlight on Driving Successful School Changes During Times of Constraint
Discover proven strategies to lead successful school change despite budget constraints, political pressures, and leadership challenges.
School & District Management Immigration Enforcement Takes Heavy Emotional Toll on K-12 Educators
A new report documents how keeping students safe and focused became difficult amid ICE presence.
3 min read
School PatrolsLos Angeles, CA - August 14: Ron Gochez, a history teacher at Maya Angelou and member of Union del Barrio, looks for ICE activity during a patrol on the first day of school around Maya Angelou High School on Thursday, Aug. 14, 2025 in Los Angeles, CA.
Ron Gochez, a history teacher and member of Union del Barrio, looks for ICE activity during a patrol on the first day of school around Maya Angelou High School on Thursday, Aug. 14, 2025 in Los Angeles, Calif. A new report found K-12 educators took on more work this past school year to care for immigrant students.
Carlin Stiehl / Los Angeles Times via Getty Images
School & District Management Opinion Principals, Don't Start the School Year Without This Commitment
Are you spending your time on what matters most for students? Here’s how to take stock.
Rebecca A. Huggins
3 min read
Collage-style illustration of a teacher figure high-fiving a student at a table where she is working with multiple students. The background shows another teacher helping a student, a whiteboard with lessons and a view of desks in a classroom.
Illustration by Emily Wright for Education Week + Canva