IT Infrastructure

E-Mail Overload

By Kevin Bushweller — September 12, 2007 2 min read
  • Save to favorites
  • Print

Over the past year or so, I have noticed an increasing number of articles, and heard a higher volume of complaints, about the legal, logistical, and personal headaches associated with the use of e-mail.

Schools, in particular, are facing daunting challenges related to e-mail. Specifically, revised federal rules, updated in December 2006, require companies, government agencies, school districts, and other organizations that might be sued in federal court to have systems for retrieving electronic data such as e-mail correspondence if it is needed as evidence.

Digital Directions writer Michelle R. Davis takes an in-depth look at how schools are trying to meet the demands of this requirement and the new role of chief information officers in complying with federal archiving rules.


When we launched this magazine in June, we said our aim was to make each successive issue more useful than the last one. This cover story on e-mail is a step in that direction.

And so are the other articles and departments in this second issue of the magazine, which features stories and tips on managing new software systems for payroll, understanding how to use wikis effectively in education, upgrading ed. tech. professional-development programs for teachers, and more.

As we did when we launched Digital Directions, we are again including a reader review card to give you an opportunity to tell us how the magazine can better serve your needs. You can help influence what issues, problems, trends, or personalities are worth covering in future issues—indeed, a tip from a Digital Directions reader convinced us that the e-mail issue was a potential cover story. So please fill out the reader review card or go to and tell us what you liked or did not like about this issue and what you would like to see in the future.

Digital Directions is also building a greater presence on the Web, and I encourage you to use the interactive features on the site.

For this issue, I conducted an audio interview with Kim A. Rice, the chief information officer of the 57,000-student Boston school system. It is a fascinating discussion, and one comment she makes toward the end of it is likely to resonate with most Digital Directions readers.

“Working in an environment where we really are trying to improve achievement and close the achievement gap for all students,” she says, “makes me just love what I do.”

A version of this article appeared in the September 12, 2007 edition of Digital Directions as E-Mail Overload


Budget & Finance Webinar Leverage New Funding Sources with Data-Informed Practices
Address the whole child using data-informed practices, gain valuable insights, and learn strategies that can benefit your district.
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Classroom Technology Webinar
ChatGPT & Education: 8 Ways AI Improves Student Outcomes
Revolutionize student success! Don't miss our expert-led webinar demonstrating practical ways AI tools will elevate learning experiences.
Content provided by Inzata
Classroom Technology K-12 Essentials Forum Tech Is Everywhere. But Is It Making Schools Better?
Join us for a lively discussion about the ways that technology is being used to improve schools and how it is falling short.

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

IT Infrastructure A Change in Federal Funding May Make the 'Homework Gap' Worse
With the increase in tech use, it’s important that students have sufficient connectivity to access learning materials while at home.
3 min read
Photo of girl working at home on laptop.
iStock / Getty Images Plus
IT Infrastructure Students Are Viewing Porn at School. How Educators Can Stop Them
Nearly a quarter of teenagers said they have viewed pornography at school, new survey shows.
3 min read
Image of a phone and headphones sitting on a stack of books.
IT Infrastructure The Tech Factors Linked to Higher NAEP Scores
Higher-performing students were more likely to have access to computers, the internet, and daily, real-time lessons during the pandemic.
3 min read
View on laptop of a Black male teacher with a young student sitting at a desk.
iStock/Getty Images Plus