Opinion
Ed-Tech Policy Opinion

Informate, not Automate

By Doug Johnson — October 07, 2004 3 min read
  • Save to favorites
  • Print
Is a personal investment in technology and the hours it takes to learn about it worthwhile?

U.S. schools were expected to spend nearly $6 billion on educational technology during the 2003-04 school year, adding to the more than $60 billion spent since 1991. While education budgets shrink, class sizes grow, accountability measures skyrocket, and teacher salaries stagnate, one has to wonder if this huge investment in wires, motherboards, and things that go beep in the night is actually improving schools’ effectiveness.

I don’t know that anyone has the definitive answer. It depends on whom you ask, what is being measured, and how educational “effectiveness” is defined. There’s a good deal of research out there (www.ncrel.org is a good starting point), little of it conclusive and much of it sponsored by those who have a financial interest in its outcome. Critics abound, including The Alliance for Childhood’s 2000 “Fool’s Gold” report (see www.allianceforchildhood.net) and Jane Healy’s 1999 book, Failure To Connect.

What’s a classroom teacher to think? Is a personal investment in technology and the hours it takes to learn about it worthwhile? One may not have a choice. As a former classroom teacher and librarian who now works as a technology director for a Minnesota school district, I am convinced that technology will never replace today’s teachers. But teachers who know how to use technology will.

Consider this: In her book In the Age of the Smart Machine, retired Harvard business professor Shoshana Zuboff describes two distinct ways information technology affects the workplace: automating and “informating.” The first thing businesses do with technology is automate, taking standard operations and making them faster, more accurate, and less labor-intensive. But IT’s real power, Zuboff argues, is when it starts allowing businesses to do things that would not be possible without it.

We’ve already seen automation in education with such tools as electronic grade books, which allow averages to be calculated, class lists imported, and grades exported to the student information system. But when the grade book is accessible to parents on the Web, they can monitor their children’s progress in real time and intervene long before the conference at the end of the first grading period. Our school’s system even e-mails parents when a child receives a failing grade on a test. That’s informating.

Moving worksheets and tutorials onto computer screens automates drill-and-practice teaching, enhancing it with immediate feedback and entertaining sounds and visuals. But when informated, online tutorials will give teachers the knowledge of precisely which skills individual students need to learn (hopefully before the next big state test). Likewise, the stand-and-deliver lectures common in so many classrooms are now often enhanced with lovely multimedia presentations, complete with clarifying photographs, diagrams, and illustrations of key concepts. But when students use the same multimedia production tools to communicate the results of learning activities requiring higher-level thinking skills and original solutions to problems, that’s informating. And while computers in labs, libraries, and classrooms automate writing, computation, and research, smaller devices such as laptops and PDAs wirelessly connected to networks informate the learning environment by allowing students anytime-anyplace access to resources, experts, and each other.

I understand the apprehension about technology felt by many competent, effective, and thoughtful teachers. If you are one, I’d suggest a few things. While you should invest time in learning computing basics (see my Web site, www.doug-johnson.com, for one list), use technologies that personally empower you. If a word processor makes you a better writer, use that technology with your students. Be skeptical, but remain open-minded. Unless a new technology promises increased learning opportunities for your students, don’t jump in. And demand reliable, secure, and adequate resources from your school. You shouldn’t be expected to create two sets of lesson plans, one for when the technology works, and one for when it doesn’t.

This column will be the rantings of neither a technophile nor technophobe but rather a clear-eyed (if opinionated) view of how technology is affecting the classroom teacher. If you have questions about, disagreements with, or praise for anything you read here, please e-mail me at classroomtech@epe.org.

Related Tags:

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Artificial Intelligence Webinar
AI in Schools: What 1,000 Districts Reveal About Readiness and Risk
Move beyond “ban vs. embrace” with real-world AI data and practical guidance for a balanced, responsible district policy.
Content provided by Securly
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Recruitment & Retention Webinar
K-12 Lens 2026: What New Staffing Data Reveals About District Operations
Explore national survey findings and hear how districts are navigating staffing changes that affect daily operations, workload, and planning.
Content provided by Frontline Education
Education Funding Webinar Congress Approved Next Year’s Federal School Funding. What’s Next?
Congress passed the budget, but uncertainty remains. Experts explain what districts should expect from federal education policy next.

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

Ed-Tech Policy Opinion What’s the Right Way to Limit Phones in School?
A public health expert weighs in on how schools can cultivate healthy tech habits.
8 min read
The United States Capitol building as a bookcase filled with red, white, and blue policy books in a Washington DC landscape.
Luca D'Urbino for Education Week
Ed-Tech Policy How Strong Are States' Student Cellphone Restrictions? New Analysis Grades Them
Report about all 50 states brings a changing policy landscape into focus.
5 min read
U.S. Map. This illustration is based on the image of modern society. Cellphones policy.
iStock/Getty
Ed-Tech Policy How Cellphone Bans Have Affected Students' Lives: What Teens Say
A new survey asked teenagers if the restrictions affected their happiness and ability to make friends.
4 min read
Students enter school in Spokane, Wash. on Dec. 3, 2025. Most teens surveyed said their school’s cellphone restrictions have had no impact on “making friends.”
Students enter school in Spokane, Wash. on Dec. 3, 2025, with a posted reminder of the cellphone ban. In a new survey, most teens said their school’s cellphone restrictions have had no impact on “making friends.”
Kaylee Domzalski/Education Week
Ed-Tech Policy Teachers Like Cellphone Bans—But Not for Themselves
Teachers say they need to use their phones for their work, but some administrators want rules in place.
3 min read
Teacher on cellphone in classroom with blurred students in background.
Education Week and Getty