School & District Management

‘Go-Betweens’ Are Invaluable to Principals. A Guide to Cultivating Them

By Olina Banerji — April 30, 2025 2 min read
Wooden pawns on interconnected circles. Concept of interrelationships. 3d illustration.
  • Save to favorites
  • Print

Last year, Rae Garrison took over as the principal of a school triple the size of any she’d led before, with more than 150 teachers and close to 2,700 students.

The transition to Copper Hills High School in West Jordan, Utah, was hard, but it could have been much tougher if Garrison hadn’t inherited a key resource: a team of five assistant principals, a handful of instructional coaches, and teacher-leaders. They are her “go-betweens” who’ve helped her manage teacher expectations and meet the goals of running a large school.

Go-betweens aren’t a new breed of educators. They can be assistant principals, instructional coaches, or teacher-leaders, who form a leadership layer between the principal and teachers.

The layer isn’t meant to obstruct the flow of information from principal to teacher or vice versa, nor are go-betweens expected to solve every problem teachers bring to them. But a go-between can check in with teachers more frequently, gauge what they’re struggling with, and become a reliable conduit of information for principals like Garrison, who can’t keep track individually of what’s going on in the lives of all 150 teachers.

A go-between’s role is essential now more than ever. Persistent teacher shortages in high-need fields and areas, a raucous and unpredictable political climate, and the threat of financial cuts loom large. New teachers joining the workforce with preliminary or emergency certification may not have the necessary skills or experience required to deal with the complexities of the job.

Even in smaller schools, a go-between can add value. At FAIR High School in Minneapolis, principal Mary Pat Cumming relies on her go-between, Sara Ullmer, a health teacher and instructional coach, to keep her clued in.

It’s helpful for teachers “to have positions like mine where they have somebody who’s not an administrator, but is a go-to for questions and support in a non-evaluative sort of way,” said Ullmer.

Principals need to play a role in developing this second line of leadership, said Garrison. They need to create shared expectations and a vision for the school. When principals delegate tasks, they must learn to let go and not micromanage. Go-betweens, for their part, also need fewer tasks on their plate, to truly have time to help teachers with challenges that come up.

Education Week spoke with principals and their second-line leaders on the essential qualities of a go-between, and what principals can do to support them. Their advice is distilled in the following downloadable.

Download the Guide (PDF)

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Mathematics Webinar
Engaging Every Learner: Strategies to Boost Math Motivation
Math Motivation Boost! Research & real tips to engage learners.
Content provided by Prodigy Education
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Student Well-Being Webinar
The Ripple Effect: Mental Health & Student Outcomes
Learn how student mental health impacts outcomes—and how to use that data to support your school’s IEP funding strategy.
Content provided by Huddle Up
Artificial Intelligence K-12 Essentials Forum How AI Use Is Expanding in K-12 Schools
Join this free virtual event to explore how AI technology is—and is not—improving K-12 teaching and learning.

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

School & District Management Food and Massage Coupons: How Principals Signal Their Appreciation for Teachers
Small gestures can go a long way this Teacher Appreciation Week.
5 min read
Image of a notebook page with "THANK YOU TEACHER" written with some doodles and smiley faces.
iStock/Getty
School & District Management Opinion How to Be a Focused Leader When There’s a Lot of Noise
Burnout, attrition, absenteeism, and disengagement are key issues for schools. Here's a path forward for educators.
3 min read
Screen Shot 2025 04 29 at 6.54.09 AM
Canva
School & District Management Quiz Quiz Yourself: How Well Do You Understand K-12 Leaders’ Social Media Habits?
Test your knowledge of how school and district leaders use social media—what platforms they prefer, how often they post, and getting their attention.
School & District Management Opinion 'We Get to Be a Kayak': Why This Superintendent Isn't Panicking Over Politics
A small, rural district is ready to prove the relevance of its schools to parents and policymakers.
George Philhower
4 min read
A hand offering a small school building.
DigitalVision Vectors/Getty