School & District Management

‘Go-Betweens’ Are Invaluable to Principals. A Guide to Cultivating Them

By Olina Banerji — April 30, 2025 2 min read
Wooden pawns on interconnected circles. Concept of interrelationships. 3d illustration.
  • Save to favorites
  • Print

Last year, Rae Garrison took over as the principal of a school triple the size of any she’d led before, with more than 150 teachers and close to 2,700 students.

The transition to Copper Hills High School in West Jordan, Utah, was hard, but it could have been much tougher if Garrison hadn’t inherited a key resource: a team of five assistant principals, a handful of instructional coaches, and teacher-leaders. They are her “go-betweens” who’ve helped her manage teacher expectations and meet the goals of running a large school.

Go-betweens aren’t a new breed of educators. They can be assistant principals, instructional coaches, or teacher-leaders, who form a leadership layer between the principal and teachers.

The layer isn’t meant to obstruct the flow of information from principal to teacher or vice versa, nor are go-betweens expected to solve every problem teachers bring to them. But a go-between can check in with teachers more frequently, gauge what they’re struggling with, and become a reliable conduit of information for principals like Garrison, who can’t keep track individually of what’s going on in the lives of all 150 teachers.

A go-between’s role is essential now more than ever. Persistent teacher shortages in high-need fields and areas, a raucous and unpredictable political climate, and the threat of financial cuts loom large. New teachers joining the workforce with preliminary or emergency certification may not have the necessary skills or experience required to deal with the complexities of the job.

Even in smaller schools, a go-between can add value. At FAIR High School in Minneapolis, principal Mary Pat Cumming relies on her go-between, Sara Ullmer, a health teacher and instructional coach, to keep her clued in.

It’s helpful for teachers “to have positions like mine where they have somebody who’s not an administrator, but is a go-to for questions and support in a non-evaluative sort of way,” said Ullmer.

Principals need to play a role in developing this second line of leadership, said Garrison. They need to create shared expectations and a vision for the school. When principals delegate tasks, they must learn to let go and not micromanage. Go-betweens, for their part, also need fewer tasks on their plate, to truly have time to help teachers with challenges that come up.

Education Week spoke with principals and their second-line leaders on the essential qualities of a go-between, and what principals can do to support them. Their advice is distilled in the following downloadable.

Download the Guide (PDF)

Events

Reading & Literacy K-12 Essentials Forum Supporting Struggling Readers in Middle and High School
Join this free virtual event to learn more about policy, data, research, and experiences around supporting older students who struggle to read.
School & District Management Webinar Squeeze More Learning Time Out of the School Day
Learn how to increase learning time for your students by identifying and minimizing classroom disruptions.
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Reading & Literacy Webinar
Improve Reading Comprehension: Three Tools for Working Memory Challenges
Discover three working memory workarounds to help your students improve reading comprehension and empower them on their reading journey.
Content provided by Solution Tree

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

School & District Management Superintendents Think a Lot About Money, But Few Say It's One of Their Strengths
A new survey also highlights how male and female superintendents approach the job differently.
6 min read
Businesspreson looks at stairs in the door of dollar sign.
iStock/Getty and Education Week
School & District Management From Our Research Center Schools Want to Make Better Strategic Decisions. What's Getting in the Way?
Uncertainty about funding can drive districts toward short-term thinking.
6 min read
Conceptual image of gaming cubes with arrows and question marks.
iStock
School & District Management Opinion The 5‑Minute Clarity Reset: How a Small Pause Can Change a Big Decision
Stuck in a spin? This practice can help free an education leader to act.
5 min read
Screenshot 2025 11 18 at 7.49.33 AM
Canva
School & District Management Opinion Have Politics Hijacked Education Policy?
School boards should be held more accountable to student learning, says this scholar.
8 min read
The United States Capitol building as a bookcase filled with red, white, and blue policy books in a Washington DC landscape.
Luca D'Urbino for Education Week