School & District Management

‘Go-Betweens’ Are Invaluable to Principals. A Guide to Cultivating Them

By Olina Banerji — April 30, 2025 2 min read
Wooden pawns on interconnected circles. Concept of interrelationships. 3d illustration.
  • Save to favorites
  • Print

Last year, Rae Garrison took over as the principal of a school triple the size of any she’d led before, with more than 150 teachers and close to 2,700 students.

The transition to Copper Hills High School in West Jordan, Utah, was hard, but it could have been much tougher if Garrison hadn’t inherited a key resource: a team of five assistant principals, a handful of instructional coaches, and teacher-leaders. They are her “go-betweens” who’ve helped her manage teacher expectations and meet the goals of running a large school.

Go-betweens aren’t a new breed of educators. They can be assistant principals, instructional coaches, or teacher-leaders, who form a leadership layer between the principal and teachers.

The layer isn’t meant to obstruct the flow of information from principal to teacher or vice versa, nor are go-betweens expected to solve every problem teachers bring to them. But a go-between can check in with teachers more frequently, gauge what they’re struggling with, and become a reliable conduit of information for principals like Garrison, who can’t keep track individually of what’s going on in the lives of all 150 teachers.

A go-between’s role is essential now more than ever. Persistent teacher shortages in high-need fields and areas, a raucous and unpredictable political climate, and the threat of financial cuts loom large. New teachers joining the workforce with preliminary or emergency certification may not have the necessary skills or experience required to deal with the complexities of the job.

Even in smaller schools, a go-between can add value. At FAIR High School in Minneapolis, principal Mary Pat Cumming relies on her go-between, Sara Ullmer, a health teacher and instructional coach, to keep her clued in.

It’s helpful for teachers “to have positions like mine where they have somebody who’s not an administrator, but is a go-to for questions and support in a non-evaluative sort of way,” said Ullmer.

Principals need to play a role in developing this second line of leadership, said Garrison. They need to create shared expectations and a vision for the school. When principals delegate tasks, they must learn to let go and not micromanage. Go-betweens, for their part, also need fewer tasks on their plate, to truly have time to help teachers with challenges that come up.

Education Week spoke with principals and their second-line leaders on the essential qualities of a go-between, and what principals can do to support them. Their advice is distilled in the following downloadable.

Download the Guide (PDF)

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
School & District Management Webinar
Too Many Initiatives, Not Enough Alignment: A Change Management Playbook for Leaders
Learn how leadership teams can increase alignment and evaluate every program, practice, and purchase against a clear strategic plan.
Content provided by Otus
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Artificial Intelligence Webinar
Beyond Teacher Tools: Exploring AI for Student Success
Teacher AI tools only show assigned work. See how TrekAi's student-facing approach reveals authentic learning needs and drives real success.
Content provided by TrekAi
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
College & Workforce Readiness Webinar
Building for the Future: Igniting Middle Schoolers’ Interest in Skilled Trades & Future-Ready Skills
Ignite middle schoolers’ interest in skilled trades with hands-on learning and real-world projects that build future-ready skills.
Content provided by Project Lead The Way

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

School & District Management Epstein and School Photos? How a Social Media Controversy Pulled in K-12 Districts
Districts have had to respond to a social-media fueled controversy about the sex offender and financier.
6 min read
A document that was included in the U.S. Department of Justice release of the Jeffrey Epstein files, photographed Tuesday, Feb. 10, 2026, shows a photo of Epstein on a inmate report from the Federal Bureau of Prisons .
A document included in the U.S. Department of Justice release of the Jeffrey Epstein files, shown in a Feb. 10, 2026, photograph. A social media-fueled controversy drawing a shaky connection between the sex offender and a major school photo company used by 50,000 schools has led to calls for school districts to reexamine their use of the company.
Jon Elswick/AP
School & District Management Many Assistant Principals Aren’t Seeking Promotion. Here’s Why
The assistant principalship isn’t just a stepping stone to the top job in a school.
6 min read
Image of a male and female silhouette standing near an illustrated ladder going.
Afry Harvy/iStock/Getty
School & District Management Los Angeles School Superintendent Placed on Paid Leave During Federal Probe
Alberto Carvalho's home and office were searched by the FBI last week.
3 min read
Los Angeles District Superintendent Alberto Carvalho, at podium, holds a news conference as SEIU Local 99 Executive Director Max Arias, left, and Los Angeles Mayor Karen Bass, right, listen, in Los Angeles City Hall, on March 24, 2023.
Los Angeles Unified School District Superintendent Alberto Carvalho holds a news conference at Los Angeles City Hall on March 24, 2023. The FBI searched the district leader's home and office last week, and LAUSD, the nation's second-largest school district, has placed him on paid leave.
Damian Dovarganes/AP
School & District Management Opinion The One Word That Educators Can Use to Reclaim Their Joy
The work may not change, but your perspective can.
3 min read
A school leader changes their perspective and focuses on the positive parts of their career.
Vanessa Solis/Education Week via Canva