Artificial Intelligence

The Students Who Are Overlooked by Most AI Tools

By Lauraine Langreo — October 02, 2024 4 min read
Photograph of elementary age kids speaking into an AI Chatbot on their mobile device
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Schools need to take a harder look at how the evolution of AI could help or harm students with special needs because use of the technology in K-12 education is expanding faster than many experts predicted, suggests a new report.

“AI & Accessibility in Education"—released Sept. 16 by the Consortium for School Networking, which represents school district tech leaders, and CAST, a group that advocates for universally accessible educational materials—points out that most AI technologies are not developed based on the needs of students with disabilities. That could put those students at a disadvantage academically as the use of AI in education continues to expand, experts say.

“AI is spinning so fast, it’s important to pause and think about specific areas and considerations, like accessibility,” said Christine Fox, the vice president of operations for CAST.

That’s why district leaders are “looking for a roadmap,” said Stacy Hawthorne, a CoSN board member and the chief academic officer for Learn21, a nonprofit that provides educational technology solutions to schools.

Looking at what we could do with artificial intelligence a year ago and what we can do with artificial intelligence today has been an enormous leap.

The report highlights ways AI could be used more effectively to help students with special needs. For example:

  • AI has “greatly improved” assistive technologies, such as text-to-speech software and speech recognition systems, which enhance the learning experience for students with diverse needs, the report notes. Bruce Alter, an assistive technology consultant for the Tigard-Tualatin and Woodburn school districts in Oregon, has started testing an AI-integrated “augmented and alternative communication” tool to help him interpret the speech of a student with cerebral palsy.
  • AI could help alleviate teacher burnout by automating tasks such as grading, attendance tracking, and lesson planning. Those time-saving measures could give teachers more opportunities to work one-on-one or in small groups with students and provide more meaningful academic and social support.

Previous Education Week reporting shows that some special education practitioners have already started experimenting with generative AI to speed up some of their administrative tasks, such as generating Individualized Education Program goals.

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But the problem is that many generative AI tools are not built with diverse learners in mind, according to the report. The datasets that AI tools are trained on tend to lack diversity in their samples, the report said. For instance, if an AI grading tool is designed to evaluate written responses based on standard grammatical and stylistic norms, it might unfairly penalize students with disabilities such as dyslexia, who may struggle with spelling and grammar. This could result in lower grades for these students, even if they understand the material.

Another big challenge is that AI tools often require personal data to function effectively, including sensitive information about students’ disabilities, which schools do not want to fall into the hands of hackers or other bad actors online, the report said.

School districts need better AI planning for the present and the future

The report—which notes that human oversight of AI tools is crucial—offers short-term, medium-term, and long-term actions that districts and policymakers can take to create more inclusive and safe learning environments with AI.

  • In the short-term, educators at all levels need to understand what AI is, how it functions, and how to use it responsibly. This shouldn’t just be a one-and-done event, Hawthorne said. It should be ongoing.
  • In the medium-term, district leaders should seek expert guidance on how to use AI effectively and appropriately, whether that expertise comes from within the district or from outside sources, such as researchers. They should also ensure that special education is part of the discussion, instead of just general education.
  • In the long-term, districts should cultivate a culture of accessibility and inclusivity. Often, the strategies teachers use for special education students are also helpful for general education students, Hawthorne said. Those transferable strategies should be shared across the district.

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Chris Smallen, the chief technology officer for Lenoir City schools in Tennessee and a CoSN board member, said his district has already started implementing some of these recommendations. For instance, district officials have been meeting with a scientist who has done a lot of work in AI; they’re also working on educating staff about how to think about the role of of AI in education.

The challenges, Smallen said, include not having enough staff and time. “Everybody wants time with our teachers,” he said, so it’s hard to squeeze in professional development on AI.

Still, he said, he’s excited about the possibilities for AI.

“Looking at what we could do with artificial intelligence a year ago and what we can do with artificial intelligence today has been an enormous leap,” Smallen said. “I’m looking forward to what that looks like five years from now.”

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