In this half-hour discussion with attendees at Education Week’s Leaders To Learn From event in Washington, Janice K. Jackson, discusses her work to support principals and build community trust as CEO of Chicago Public Schools. At the event, Jackson was recognized as an exceptional school district administrator for her leadership in supporting urban schools. Jackson has been in the Chicago school district her entire life. Now she runs it. The city’s only schools chief in recent memory to have her own child in the public schools, Jackson argues the answer to the district’s financial and academic issues is the same: Build trust and nurture principals’ authority to make decisions.