Student Well-Being

Supporting Teachers’ Success

By Lynn Olson — March 12, 2008 10 min read
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When Erik G. Brown launched his teaching career at the Cesar Chavez Academy here five years ago, he wasn’t alone: 75 percent of the teachers in the 400-student middle school were new to the district, and two-thirds of those were new to the field.

Like Erik G. Brown, teachers in the long-troubled Ravenswood City School District in California feel a new sense of engagement.

The school had gone through six principals in six years, and its largely Hispanic, low-income student population was struggling. That year, only 1 percent of 8th graders scored at the “proficient” level on the state algebra test.

“We had one other 7th grade math teacher at the school site,” Brown recalled, “and she was brand new as well. There wasn’t too much we could do to help each other.”

Last year, however, the once-troubled school retained more than eight in 10 of its teachers. It enjoyed the highest student-attendance rate in the district for three consecutive years. And 22 percent of its 8th graders scored at the proficient level on the state algebra exam—a huge improvement from where the school started.

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The transformation is part of a major push to turn around the 3,000-student Ravenswood City School District, which serves East Palo Alto and part of adjoining Menlo Park.

The effort involves intensive mentoring, staff development, and leadership training up and down the K-8 district—from novice teachers to principals to the superintendent herself.

While a national debate has focused on recruiting teachers to hard-to-staff schools and districts by offering financial incentives, Ravenswood and its partner, the New Teacher Center, based at the University of California, Santa Cruz, are taking another tack.

They are gambling that the key to improving student achievement, teaching, and teacher retention is to build human capital and create environments in which educators want to work.

As Miakje Kamstra, a former project director with the New Teacher Center, put it: “We’re mentoring the system one conversation, one relationship, at a time.”

Turning To Mentors

For a district of only 2.5 square miles, Ravenswood has had its share of problems. Separated from its more affluent neighbors by a major thoroughfare, East Palo Alto is overwhelmingly poor and minority.

In 1992, it was dubbed the “murder capital” of the United States, notorious for its high rates of gang violence and gun assaults. A court-ordered desegregation plan, now in its 20th year, permits students to transfer out of the school system to neighboring jurisdictions, starting in kindergarten.

The teachers now "feel a strong part of where we are going," says Superintendent Maria Meza-De La Vega.

And since 2000, the school system has been under a court-ordered consent decree because of deficiencies in its special education program that nearly led to a state takeover of the district in 2001. Meanwhile, five area charter schools compete with the school system for students.

“Ravenswood has historically been involved in a lot of controversy and conflict and lawsuits, and turmoil at the top,” said Maria Meza-De La Vega, who was named the superintendent of the district in December 2006, after serving in an interim capacity for 1½ years. “The high turnover of teachers,” she added, “was a huge impediment to us moving forward.”

In 2003, the William and Flora Hewlett Foundation, based in neighboring Menlo Park, Calif., provided a $350,000 grant for the nonprofit New Teacher Center to provide intensive mentoring support to novice teachers in two Ravenswood schools: Cesar Chavez and Green Oaks Academy, a K-4 school that also had a teacher-turnover rate of about 75 percent.

In 2005-06, a third school, Willow Oaks Elementary School, asked to join the project. And last school year, the New Teacher Center scaled up its work to provide mentoring and professional development to all seven schools in the system.

“Full-Court Press”

The New Teacher Center specializes in providing systematic support to new teachers, and more recently principals, through the work of highly trained, full-time mentors.

Under the more intensive model being used in Ravenswood, the typical ratio of one mentor for every 13 to 15 novices is reduced to one mentor for every nine new teachers, all of whom work in the same school. By working closely with a small number of teachers in one site, said mentor Michael Russo, mentors are able to develop deep, trusting relationships and to tap into the “heartbeat” of the school.

The project also provides a coach for every principal and for the superintendent. And it has made available ongoing professional development, focused primarily on literacy instruction, to teachers and administrators throughout the school system.

New Teacher Center staffers also serve as liaisons between schools and the district office. “As we are on the ground, supporting teachers, we really have a good sense of what is working and what’s not working, and what level of support is needed,” Kitty Dixon, director of school/district support and innovation for the center, explained. “Although our individual work with teachers is confidential, my job is to listen to my mentors and my administrative coaches and think about the patterns and trends.”

Those messages are then fed back to district leaders, she said, to focus on what needs to happen for teachers and students to move achievement forward.

Ellen Moir, the director of the New Teacher Center, said the kind of “full-court press” being applied in Ravenswood is needed, because the nation’s hardest-to-staff schools are often in districts that themselves face so many challenges and complexities that they can’t pave a path for success for new teachers.

“What we have found is that by really intensifying the support services for new teachers, we’re able to not only accelerate their development and retain them in the profession,” she said, “but we’re [also] trying to change the culture of the school.” In essence, Ravenswood and the center are trying to create a “community of practice” across the district, said Ms. Moir.

Principal David Herrera of Cesar Chavez Academy consults with Lorie Chamberland, his coach from the New Teacher Center.

That has meant doing everything from writing grant proposals to paying for book corners and math manipulatives for classrooms, to working with teachers to supplement the Open Court reading program with strategies and materials to address individual students’ needs. It has also entailed helping the district revise its professional development policies and even draw up a strategic plan that will link its after-school programs to instruction.

Because the charge to be advocates for teachers and help them navigate the district bureaucracy is novel work for mentors, they also receive intensive, continuing training in addition to that regularly provided to mentors through the New Teacher Center.

In Ravenswood, the mentors get together three or four hours every other week to focus on systemic issues in the district. “It’s very powerful,” Russo said. “In tough-to-teach settings, you need that.”

Learning Teams

One of the biggest breakthroughs came in the school year before last, when the district formed a professional development committee to address teachers’ concerns about the lack of time for planning and collaboration. The committee—which included teachers, administrators, and providers of professional development—met once a month throughout the spring.

Now most Wednesday afternoons, which previously had been devoted to district workshops and activities, are reserved for novice and veteran teachers to meet in learning teams at their school, with mentors providing support. At the middle school level, 7th and 8th grade teachers meet in subject-specific teams across schools in the district.

The teams follow a standard “cycle of inquiry,” developed by the New Teacher Center, in which teachers analyze student data, plan an activity, and go back and implement it in their classrooms. They then meet the next time to reflect on what’s worked and what hasn’t, and either revise their plans or begin a new cycle.

Each of the meetings is led by a teacher facilitator who receives training once a month from the New Teacher Center in collaboration with a district team, helping prepare a corps of future leaders for the school system.

The format had an immediate impact on teachers.

“Each meeting, we had something tangible to work on,” said Brown, Cesar Chavez’s math teacher. “Sharing ideas definitely helps people teach certain concepts and avoid some of the mistakes. And building up the morale and teamwork and enthusiasm of teachers helps people get over rough spots.”

He also predicted that it will keep people like him in the Ravenswood district, “because when you feel isolated and frustrated and unsuccessful, I think that’s one of the big reasons for teachers quitting or moving to a different district.”

Scores on the Rise

Principals also meet once a month to do walk-throughs of one another’s schools and learn how to create and nurture professional learning communities, in addition to more frequent, one-on-one meetings with their coaches.

Joan E. Talbert, a senior research scholar at Stanford University who is conducting an evaluation of the New Teacher Center’s work in Ravenswood for the Hewlett Foundation, said that the center’s focus on improving teaching and learning at all levels of the system is starting to pay off.

In 2006, Green Oaks had a 101-point gain under California’s accountability system, known as the Academic Performance Index, or API, the largest for any elementary school in San Mateo County. In 2004, 84 percent of Green Oaks’ students scored “below basic” in language arts; in 2006, that figure dropped to 53 percent.

At Cesar Chavez Academy, the proportion of students reading “below basic” dropped from 62 percent to 48 percent from 2004 to 2006; at Willow Oaks, it declined from 61 percent to 46 percent. A similar pattern has occurred across the district in math, with the number of students reaching proficient status in algebra rising steadily, according to the New Teacher Center.

“So the schools the New Teacher Center was working in before this year are definitely showing a real bringing-up of the bottom,” said Talbert, who is a co-director of Stanford’s Center for Research on the Context of Teaching.

A Sense of Hope

Equally important, teachers and principals here say, the initiative has brought back a sense of hope, collaboration, and stability to the district.

Teachers no longer work in isolation and they “feel they are a strong part of where we are going,” said Superintendent Meza-De La Vega.

Not coincidentally, the retention rate in the district has jumped to over 80 percent for two years running, she said.

But sustaining such an intensive effort is a challenge, and the proof will come in whether Ravenswood can continue to hold onto teachers and improve student achievement over time. Two years ago, the Hewlett Foundation provided $2.46 million for the New Teacher Center to scale up its work in Ravenswood, or about $800 per student. In February of last year, its board approved another $3.8 million over the next two years. The plan is to reduce foundation support over the next five years as the district builds its own internal capacity. The center calls the approach a “gradual-release model,” in which leadership is increasingly assumed by the district.

“People have seen a shift in working conditions,” said Amy R. Gerstein, an independent consultant who is helping the center evaluate its work in Ravenswood. “The schools are safer. It’s a lot calmer, and their systems are a lot smoother. The leadership opportunities for teachers are significantly different.”

But salaries still lag well behind those for teachers in neighboring school districts, she said, and the overall workload for teachers and administrators has not changed.

“Our pay scale is one of the lowest in the area,” acknowledged Meza-De La Vega, who has worked to increase teacher salaries and benefits and to improve practices within the human-resources department.

“How, then, do we try to hold on to teachers?” she said. “We believe that it’s through the support that we can give them, and the voice to participate in the learning and teaching process.”

Lynn Olson is a Managing Editor of Education Week. This article originally appeared, in a different version, in Education Week in March 2007.

A version of this article appeared in the March 01, 2008 edition of Teacher PD Sourcebook as Supporting Teachers’ Success


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