Opinion
School Climate & Safety Opinion

A Crisis-Management System for Education Leaders

By Justin Reich — April 23, 2020 4 min read
BRIC ARCHIVE
  • Save to favorites
  • Print

In emergencies, it often feels like every single person is needed for the crisis at hand. But experienced emergency managers know that even when everything feels incredibly urgent, there is always a need to have people planning for the future. Almost everyone in schools right now should be helping to support the immediate needs of students and families, but a few people in every school and every district should stay out of the fray and be thinking ahead.

The incident command system is a set of tools for managing crisis situations. It was originally developed to fight wildfires in the American West, but the core ideas can be useful in all kinds of emergencies. One basic principle is that in a crisis, there need to be two groups: Operations and Plans.

Operations is responsible for everything that needs to happen immediately and urgently. School counselors are identifying the students in the most vulnerable home settings and figuring out what they can do to support nutrition, shelter, and safety. Food-service staff are turning lunchrooms into soup kitchens. Instructional technology staff are getting classroom computers into homes and sending Wi-Fi-equipped buses down country roads. Teachers and instructional leaders in every grade and subject are identifying the best ways in their local context to support remote learning throughout the school closures that now seem likely to last until the end of the year.

Schools and districts should take a few smart people off of daily operations and have them spend their time thinking ahead.

But even during a raging wildfire, there are people in Plans responsible for predicting future challenges and getting ready to address them. When I ran a search and rescue group, looking for children and senior citizens lost in the woods in Virginia, at any given time, most of our volunteers would be out scouring the countryside. But we always had a few people tucked away in a church basement, looking at maps and planning for what the search might look like a day later or, God forbid, a week later.

In these times of crisis, schools and districts should take a few smart people off of daily operations and have them spend their time thinking ahead. What new supports will teachers, students, and families need when the routines of remote learning start wearing thin in May? What could summer programming in August look like with volunteers and a shoestring budget? What could summer programming look like if Congress plowed millions of recovery dollars into state education budgets? Extra instructional days will cost money, require renegotiating union contracts, and bring to the surface other challenges from air conditioning to transportation. Starting to imagine, plan, and organize is the way to bring difficult ideas to life.

The most important planning questions concern the coming fall. While epidemiological forecasts remain uncertain, it seems quite likely that well into next year schools will need to maintain physical distancing and enhanced hygiene practices and be prepared for waves of closures in places struck by flare-ups of infection.

The few places in the world, like Denmark, coming back to school after implementing early and strict closures illustrate the challenging programmatic choices ahead. Schools in Denmark opened elementary grades before secondary schools, made more extensive use of outdoor classrooms, and required students to wash hands regularly throughout the day.

Experienced elementary school teachers will recognize that adding multiple classwide handwashing times to the class schedule is not a trivial undertaking. Schools that plan all summer to outfit classrooms with new handwashing and sanitizing stations will lose less instructional time than schools that improvise new routines in September. This is one of dozens of accommodations that educators will need to make in community building, instructional routines, food service, school counseling, and every other aspect of school life.

Amid the intense pressure to get remote learning right, right now, it may seem inconceivable to devote scarce resources this May to imagining handwashing routines in September. But experienced crisis managers in many other settings have learned the hard way that in the midst of emergencies, the future has a way of crashing down more quickly than could be expected.

Form a planning team. Choose a few key district and school leaders to step away from the immediate fray, recruit a few teachers who have gotten the hang of remote learning, and find a few students and parents who are excited to imagine a new summer and fall. Read about schools in Asia and Europe that are further along the course of the pandemic. Start designing for concrete moments. Tell stories about what the first day of school could look like. Draft new schedules for what could be done with stimulus funds for extended- learning days. Write out the plans for when a COVID-19 flare-up is detected and you have only a day or two to prepare again for remote learning. Revisit the academic and cultural priorities of your community and consider how you can stay focused on the most important work of schooling in the midst of ongoing disruption.

Events

This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Classroom Technology Webinar
Better Tools, Not More: What Educators Say About Teaching and Technology
Optimism is up. AI use is rising. Coherence is the next challenge. Hear what the 2026 Educator Confidence Report reveals about the field.
Content provided by HMH
This content is provided by our sponsor. It is not written by and does not necessarily reflect the views of Education Week's editorial staff.
Sponsor
Student Achievement Webinar
The Relationship Advantage for Attendance, Engagement, and Achievement
Relationship-building goes beyond back-to-school. Get practical ideas from district leaders and educators to strengthen student connections.
School & District Management Webinar EdMarketer Quick Hit: Build Campaigns That Engage K-12 Leaders
We’ll share what’s resonating with Education Week’s K-12 audience based on user behavior across platforms and other proprietary data.

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

School Climate & Safety A Shooting Strikes an Elementary School. Some Doubt Policy Change Will Follow
Tragedies like the one in Bend., Ore., draw public outcry, but typically not swift change on school safety.
5 min read
Children place flowers at a makeshift memorial outside Silver Rail Elementary in Bend, Ore., Friday, Oct. 16, 2026, a day after a deadly shooting.
Children place flowers at a makeshift memorial outside Silver Rail Elementary in Bend, Ore., Friday, Oct. 16, 2026, a day after a deadly shooting. The child victims, ages 5, 8, and 11, include the youngest person killed in a school shooting since Education Week began<a href="https://www.edweek.org/leadership/school-shootings-this-year-how-many-and-where/2026/01" target="_blank" link-data="{&quot;cms.site.owner&quot;:{&quot;_ref&quot;:&quot;00000173-0561-d1f0-a17f-adef4bee0000&quot;,&quot;_type&quot;:&quot;ae3387cc-b875-31b7-b82d-63fd8d758c20&quot;},&quot;cms.content.publishDate&quot;:1792177418426,&quot;cms.content.publishUser&quot;:{&quot;_ref&quot;:&quot;00000180-d7b2-d193-a1b2-dfbba3aa0001&quot;,&quot;_type&quot;:&quot;6aa69ae1-35be-30dc-87e9-410da9e1cdcc&quot;},&quot;cms.content.updateDate&quot;:1792177418426,&quot;cms.content.updateUser&quot;:{&quot;_ref&quot;:&quot;00000180-d7b2-d193-a1b2-dfbba3aa0001&quot;,&quot;_type&quot;:&quot;6aa69ae1-35be-30dc-87e9-410da9e1cdcc&quot;},&quot;link&quot;:{&quot;disableUtmTracking&quot;:false,&quot;target&quot;:&quot;NEW&quot;,&quot;attributes&quot;:[],&quot;url&quot;:&quot;https://www.edweek.org/leadership/school-shootings-this-year-how-many-and-where/2026/01&quot;,&quot;_id&quot;:&quot;000001a1-4619-d1d1-a3f3-f77b151b0000&quot;,&quot;_type&quot;:&quot;ff658216-e70f-39d0-b660-bdfe57a5599a&quot;},&quot;linkText&quot;:&quot; tracking these incidents&quot;,&quot;theme.brightspot-theme-default.:core:enhancement:Enhancement.hbs.enhancementAlignment&quot;:null,&quot;theme.brightspot-theme-default.:core:link:Link.hbs._template&quot;:null,&quot;theme.brightspot-theme-default.:core:link:Link.hbs.type&quot;:null,&quot;theme.brightspot-theme-default.:core:link:Link.hbs._preset&quot;:null,&quot;theme.brightspot-theme-default.:core:enhancement:Enhancement.hbs._preset&quot;:null,&quot;_id&quot;:&quot;000001a1-4619-d1d1-a3f3-f77b14b10001&quot;,&quot;_type&quot;:&quot;809caec9-30e2-3666-8b71-b32ddbffc288&quot;}"> </a>tracking those incidents eight years ago.
Joe Kline/AP
School Climate & Safety Three Children and Teacher Killed in Oregon Elementary School Shooting
Authorities in Bend, Ore., said the attacker gained entry by shooting through locked doors.
2 min read
Police tape is placed outside Silver Rail Elementary school following a shooting, on Oct. 15, 2026 in Bend, Ore.
Police tape is placed outside Silver Rail Elementary School following a shooting, on Oct. 15, 2026 in Bend, Ore. Authorities said an attacker shot through locked school doors to enter the building.
Joe Kline/AP
School Climate & Safety 4 Ways AI Data Centers Can Affect Schools
From health to productivity and finances, data centers could pose risks for students and schools.
3 min read
Carroll
The Quantum Frederick Data Center Campus near the Carroll Manor Elementary School.
Map data ©2026 Google, Imagery ©2026
School Climate & Safety For Students Walking to School, the Route Can Be Deadly. What Can Make It Safer?
School districts, including New York City, have rolled out a number of strategies to reduce risks.
5 min read
A student leaving Greenspun Junior High School in Henderson, Nev., enters a car in the travel lane of Valle Verde Drive on Sept. 14, 2022. Pedestrian fatalities near schools are most likely to occur in the early morning and early evening hours, federal data show.
A student leaving Greenspun Junior High School in Henderson, Nev., enters a car in the travel lane of Valle Verde Drive on Sept. 14, 2022. Pedestrian fatalities near schools are most likely to occur in the early morning and early evening hours, federal data show.
Rachel Aston/Las Vegas Review-Journal via TNS