Opinion
School & District Management Opinion

A School District Is Built on Relationships. Here’s How to Harness Them

A California superintendent explains how she mobilized a 75-member reopening task force
By Zandra Jo Galván — July 09, 2021 3 min read
A crew of individuals assembles for all hands on deck meeting.
  • Save to favorites
  • Print

Early in the pandemic, my heart broke when I saw some of our students, laptops on their knees, sitting on curbs outside our public libraries and schools so that they could log on to complete their schoolwork. My immediate reaction was that we needed all hands on deck—or, in the language of our community, “Necesitamos todos manos a la obra”—to meet our district mission of “all means all.”

Like countless other districts in the country, we were dispensing food out the cafeteria doors, distributing digital devices from school parking lots, planning remote learning instruction, and trying our best to secure internet access for students.

But it wasn’t enough. Greenfield Union, in the heart of Salinas Valley—the setting of Steinbeck’s novel East of Eden—is farmworker country. It’s likely that the grapes, lettuce, broccoli, artichokes, and strawberries on your table emerged from our rich soil. In Salinas Valley, fieldworkers were contracting COVID-19 rapidly. In April 2020, Greenfield had some of the highest case rates in our county with 2,711 positive cumulative cases in a community of only 17,000 residents.

About This Series

Over the coming weeks we will be rolling out 17 lessons from experienced district leaders who spent the last year leading from home. Learn more and see the full collection of lessons.

Our agricultural families have many problems to deal with. More than 95 percent of Greenfield students are poor, homeless, or living in multiple-family homes. Many families share homes with one family in one bedroom, a second in another, and a third making do in other areas of the home.

When it came to getting our students online, how did we do it? We started by mapping out all residences and pooling our resources. Within two weeks of the start of the 2020-21 school year in August, we had provided a hot spot within 300 feet of every home with a student in our district. Cars, vans, and school buses were parked all over the district so that our students didn’t have to sit out on curbs to access the internet.

I’m big on cultivating relationships. We built relationships on all levels with concentric circles. We started with the board and our administrators, then moved out to the labor partner unions representing teachers and other school employees to plan appropriately, before turning to the parent community. We also connected with the county health department, state officials, and the U.S. Centers for Disease Control to ensure we received and implemented the latest health and safety guidelines.

To harness these relationships, my assistant superintendent, Laura Cortez, and I convened a 75-member reopening task force representing each of our constituencies: the board, administrators, parents, community members, and labor partners. The task force split into six working groups to quickly gather information on instruction, social-emotional learning, parent and community engagement, safety, health, and nutrition.

By May 2020, the new task force was meeting weekly to manage the launch of the 2020-21 school year. Every week, we came together via Zoom before splitting into the subgroups to explore what we needed to do to provide instruction; to protect the social and emotional health of students and staff; to open schools safely with social distancing, PPE, and physical barriers; to develop vaccination and wellness-center protocols; and to formulate a distribution plan to deliver more than 12,000 meals every week.

This was detailed and exhausting work. Every day, we found ourselves pushing many rocks up many mountains. Yet, it paid great dividends as we moved steadily, quarter by quarter, from full distance learning to fully reopened schools five days a week by April 26, 2021.

Leaders have to take responsibility for their own performance. But we can’t do it alone. Responding to crises requires engagement from across the district. If it’s done right, the payoff is enormous. Your teams become stronger and more cohesive, banding together to do whatever it takes to serve their community. And, in turn, the community appreciates the district’s efforts. And, most importantly, your students and their families know you you love them, will do whatever it takes to support them, and will never lose faith in them, because we are stronger together.

Complete Collection

Superintendents discuss ideas at a roundtable.
Vanessa Solis/Education Week and Getty Images

Coverage of leadership, summer learning, social and emotional learning, arts learning, and afterschool is supported in part by a grant from The Wallace Foundation, at www.wallacefoundation.org. Education Week retains sole editorial control over the content of this coverage.

Events

Teaching Profession K-12 Essentials Forum Supporting the New K-12 Workforce: What Teachers Need to Stay at School
 Join this free virtual event to discover what teachers say they need to feel supported to stay in classrooms for the long haul.
College & Workforce Readiness K-12 Essentials Forum Career and Technical Education Takes Its Next Big Step
Join this free virtual event to hear creative approaches to modernize CTE programs and navigate the shift away from a near-exclusive focus on "college preparedness."

EdWeek Top School Jobs

Teacher Jobs
Search over ten thousand teaching jobs nationwide — elementary, middle, high school and more.
View Jobs
Principal Jobs
Find hundreds of jobs for principals, assistant principals, and other school leadership roles.
View Jobs
Administrator Jobs
Over a thousand district-level jobs: superintendents, directors, more.
View Jobs
Support Staff Jobs
Search thousands of jobs, from paraprofessionals to counselors and more.
View Jobs

Read Next

School & District Management How School Board Members Really Feel About Political Conflict
Political tensions remain high for many school boards across the country, new survey data show.
3 min read
Members of the school board sit on stage in the school auditorium to respond to questions from residents during the annual Town Meeting, on March 5, 2024, in Stowe, Vt. Town Meeting is a tradition that, in Vermont, dates back more than 250 years, to before the founding of the republic. But it is under threat. Many people feel they no longer have the time or ability to attend such meetings. Last year, residents of neighboring Morristown voted to switch to a secret ballot system, ending their town meeting tradition.
Members of the school board sit on stage in the school auditorium to respond to questions from residents during the annual Town Meeting, on March 5, 2024, in Stowe, Vt. A new survey suggests that political conflict that rose during the pandemic has remained relatively high for many school boards across the country.
Robert F. Bukaty/AP
School & District Management LAUSD Taps Interim Chief as Superintendent 3 Days After Carvalho's Resignation
Andres Chait has served as a teacher, principal, and regional superintendent in Los Angeles.
Howard Blume, Los Angeles Times
6 min read
Acting Superintendent Andres Chait at a Los Angeles Unified School District Board meeting in Los Angeles on June 23, 2026 .
Acting Superintendent Andres Chait at a Los Angeles Unified School District Board meeting in Los Angeles on June 23, 2026. LAUSD has named Chait its new superintendent on a permanent basis following Alberto Carvalho's resignation earlier this week.
Myung J. Chun/Los Angeles Times via TNS
School & District Management Lessons Learned About Bold Tech Initiatives From the LAUSD Chief's Departure
Bold initiatives can cut both ways, says a leadership expert, sparking achievement gains or falling apart.
20260622 AMX US NEWS WHAT ALBERTO CARVALHOS RESIGNATION MEANS 1 LD
Alberto Carvalho, then the Los Angeles Unified School District superintendent, listens to parents of students at a Los Angeles high school on March 30, 2022. Carvalho resigned from his position Sunday night under the cloud of a failed AI chatbot initiative and an FBI investigation.
Photo by David Crane, Los Angeles Daily News/SCNG
School & District Management Carvalho Resigns as L.A. Unified Superintendent Amid Federal Investigation
Alberto Carvalho has been under FBI investigation for four months after a failed AI chatbot venture.
Howard Blume, Los Angeles Times
6 min read
Los Angeles Schools Federal Raid 26059057494102
Alberto Carvalho speaks about Los Angeles students' improved scores before Gov. Gavin Newsom signed legislation related to student literacy in Los Angeles on Oct. 9, 2025. The Los Angeles Unified superintendent, facing an FBI investigation, resigned June 21.
Damian Dovarganes/AP Photo