Parents who speak little or no English now have around-the-clock access to interpretation services in about 200 languages in the New York City district.
During the two months since the service was implemented, the number of requests by parents to get direct access to over-the-phone interpreters has increased 55 percent. The district also had a slight increase in the number of requests for interpreters at school board meetings and community meetings.
The school system has also added nine new employees to ensure that parents with limited-English proficiency know and understand what’s going on with their children’s education.
A version of this article appeared in the March 23, 2016 edition of Education Week as N.Y.C. Expands Services For Limited-English Parents