Francisco Vara-Orta was a staff writer for Education Week.
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Quinata Vaughn, a New Orleans hotel worker, and daughter, Quindra, do homework in their home. Vaughn got advice on supporting Quindra’s schooling through EdNavigator, whose advisers meet with parents at their workplaces.
Nicole Ellzey, a housekeeper at the International House Hotel in New Orleans, meets with Gary Briggs, who advises her on how to support her two sons in school. Briggs, a former teacher who works for EdNavigator, comes to the hotel regularly to meet with employees who are using the nonprofit’s services. Ellzey said Briggs helped her identify problems her oldest son was having in school and how best to approach his teachers.