Scholars Test Emotion-Sensitive Tutoring Software

Virtual tutor "Jane" reacts to a student's incorrect answer. Afterward, she asks the student to read the question again. —Screenshot courtesy of University of Massachusetts Amherst and Arizona State University in Tempe

'Intelligent' Systems Respond to Students' Cues

By Debra Viadero

A high school student is working on a geometry problem with her tutor, “Jane.” The student solves the problem incorrectly and expresses frustration. Empathetic, Jane shows momentary frustration, too.

Then she responds encouragingly, “Let’s read again what the problem is asking.”

This scene would not be out of place in most educational environments were it not for one important detail: Jane is a character...

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