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Published in Print: November 19, 2008, as ‘Standardized,’ You Say?

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'Standardized,' You Say?

Confessions of a Former Test Scorer

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I’m always amazed by the certainty with which staunch advocates of standardized testing view the results of those large-scale assessments. This past September, for example, U.S. Secretary of Education Margaret Spellings said that “according to the Nation’s Report Card, since 2000, more kids are learning reading and math.” She made the claim as if it were indisputable fact.

—Susan Sanford

I, meanwhile, have spent the last 14 years scoring student responses to open-ended questions on standardized tests (including nearly yearly work on the National Assessment of Educational Progress tests called “the nation’s report card”), so I view any such results with considerably more skepticism. In fact, I’m not certain the industry that’s employed me for the last decade-and-a-half has ever produced the results for a test—as far as I can tell, they’ve only produced results.

There’s not enough column space in this newspaper to list the myriad discrepancies I’ve seen in the scoring of short-answer/essay questions on “standardized” tests, but in my opinion, test scoring is akin to a scientific experiment in which everything is a variable. Everything. In my experience, the score given to every open-ended response, and ultimately the final results given to each student, depended as much on the vagaries of the testing industry as they did on the quality of student answers.

To start, those student scores would depend on the scoring center where a test was read, whether one in Iowa populated with liberal whites, one in Arizona filled with conservative senior citizens, or one in Virginia peopled more with African-Americans and military personnel.

Those student scores also would depend on what point in a project a test was assessed (either before some rule got changed, or after), what time of day it was read (hopefully not until after the morning coffee had kicked in, but before the fog of daily boredom had crashed down), and what cubicle it was sent to (one whose trainer was more stringent in interpreting scoring rules, or one whose trainer had a more tolerant perspective).

Ultimately, those scores would depend on which temporarily employed “professional scorer” assessed each student response—whether one of those workers who actually understood the rules and doled out the points accordingly or, more likely, one of the dingbats and dilettantes I worked with over the years who pretty much had no idea what they were supposed to be doing. Seriously, who else does anyone think is doing that short-term, high-stress, low-paying job?

During my career, I did work with plenty of temporary scorers who were intelligent and accomplished people, including those working part time as they went to law school or medical school, teachers working night shifts after a day in the classroom, one guy whose debut short-story collection was already on the shelves of Barnes & Noble, and another running the 400-meter in the Atlanta Olympics. Mostly, however, I worked with people who were not particularly smart or accomplished. I worked with scorers who, for example, were too daft to recall the scoring rules—from 1994, when one friend could never remember “riding in a single file” was an acceptable bike-safety rule, to 2007, when an avuncular co-worker was forever stumped that he could credit “no hope for the future” but not “no hope for the past.”

I worked with scorers whose knowledge of the English language was so suspect I doubted their ability to comprehend any student response, let alone to recognize the subtleties of either proper English or its American vernacular (a Japanese woman not knowing that “irksome” has a negative connotation, a Middle Eastern man failing to understand what “grossed out,” “bummed out,” or “feeling it” meant). I worked with scorers who continued to score tests after completely failing to understand the training, either because of physical ailments (a guy who had 25 percent hearing loss, another with limited short-term memory), a lack of common sense (people crediting “dirt,” “mud,” or “Styrofoam” as a student’s favorite food), or perhaps the onset of senility (one grandmother giving grades of 4 to student responses that were obviously 1s, and 1s that were obviously 4s).

I worked with a scorer who told me his “real job” was as an “ultimate fighter” (those bruisers who crawl into an octagonal ring to engage in bare-knuckled brawling for the enjoyment of the American viewing public). And while he was a nice guy, his mind worked about as quickly as you’d expect from someone who’d gotten punched in the head a lot. After three weeks of scoring student responses to a state reading test, he waved me over to his computer to ask me exactly what he was being tested for. Was it psychological, he wondered? I had to explain to him—after he’d been working for 15 days and had scored thousands of student responses—that he wasn’t being tested, the students were.

I’m deciding if the kids did good?” he asked. “I’m deciding if they’re smart or not?”

“Basically, yes,” I smiled. “Yes you are.”

“Wow,” he said, shaking his head in disbelief. “Me? Wow.” Wow indeed.


I don’t want to be too smug about my own superiority or too unkind about people who have been my fellow scorers. Still, it’s important to remember, when talking about the almighty standardized test, that many of the people who will actually read and assess student responses might have ended up at a scoring center because they had trouble getting a job elsewhere. They had college degrees and time on their hands, so they found work scoring standardized tests.

And lest anyone think I’m being hyperbolic, doubting that such a motley crew of ne’er-do-wells could ever do the sort of professional work the assessment industry surely guarantees, do remember that the statistics that prove the “standardization” of the test-scoring process are numbers often controlled by temporary supervisors whose lives are made easier by producing just such results. In other words, if a supervisor and his scorers can’t go home some day until the team’s “reliability percentage” (agreement between scorers) hits 80 percent, trust me, that threshold will be reached. It’s not that hard. As a friend of mine once quipped, “I can make statistics dance.”

Dancing statistics, however, are a story for another day. Let’s conclude here simply by agreeing that the only certainty there should be regarding standardized-test scores is the certainty they’re not indisputable.

Vol. 28, Issue 13, Pages 22-23

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