New Mexico

The Baldrige continuous-improvement program is prescribed by the state as a cure for troubled schools.

Catherine Thomas knows teaching grammar is not her greatest strength. But she’s gifted at helping her students comprehend what they’re reading.

The 4th grade teacher at Armijo Elementary School in Albuquerque, N.M., didn’t reach those conclusions on her own, however. It was only after examining student-achievement trends—using a school improvement strategy mandated by the state—that her strengths and weaknesses in the classroom became clear.

“When the data is in your face, it’s hard to argue with,” she says of what is known as the Baldrige model of “continuous improvement,” popular...

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