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CURRENT OPENINGS

CAREERS | JOURNALISM FELLOWSHIP | INTERNSHIPS

EDITORIAL

BUSINESS

DIGITAL OPERATIONS


EDITORIAL


Assistant Managing Editor for Visuals

Editorial Projects in Education, Inc. (EPE), the publisher of Education Week, is currently seeking an Assistant Managing Editor (AME) for Visuals.

The AME for Visuals is a crucial part of the newsroom leadership team at Education Week, a role that is one-part innovative storyteller, one-part driven team leader, and one-part content strategist/entrepreneur.

We have a great tradition of excellence in photojournalism, and we’ve made big strides in video in recent years. What we need to do next is integrate visual thinking into our story development process and create new possibilities for connecting with our audience in useful and engaging ways. We need to establish a visual identity on digital platforms. We need to build on our photojournalism tradition to further differentiate ourselves in a competitive field of digital natives.

The new AME for Visuals will supervise a team of eight visual journalists, including correspondents, producers and editors. The AME for Visuals will work closely with newsroom editors, our Creative Director and distribution partners, to collaborate on visual and video opportunities that maximize our expertise in the field and our reach to the right audiences.

Key Responsibilities:
• Serving as editorial leader of news visuals and video in the newsroom
• Developing and editing a robust stream of web video that is creative, compelling, and strategically smart
• Overseeing EPE’s correspondents
• Managing EPE’s broadcast relationship with PBS NewsHour
• Leading the photo and video teams and their professional development, and managing those groups’ budgets
• Working with the Chief Content Officer to develop partnerships that support EPE’s business goals

Qualifications:
• Bachelor’s degree, and five to seven years of experience in a related position
• Standout samples of video and editing work
• Demonstrated experience with a range of digital storytelling and tools, and strong engagement with digital trends
• Strong people-management skills, and a knack for developing talent, both in-house and freelance
• Experience with a variety of social media platforms for audience development
• Experience developing partner relationships for distribution or content creation
• Experience in audio/video production/editing a plus
• Background in teaching or education policy a plus
• Passionate visual journalist with an innovative spirit and a drive to understand and service our audience
• Appreciation for EPE’s mission in the education community is essential, but a background in education content is not
• Experienced leader who can coach a team to excellence and articulate a vision for our visual operations to stakeholders
• Strong news judgment, video storytelling, and editing expertise
• Experience in social distribution channels and partnerships
• Strategic content planning
• Flexibility to work on multiple projects at once
• Adaptability to change

Education Week (www.edweek.org), America’s most trusted source of K-12 education news, analysis, and opinion, is a digital-first news operation with a 37-year track record in print and online journalism that is dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education.

Education Week’s parent company, Editorial Projects in Education (EPE), is a non-profit media organization that serves the nation’s leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent and highly-respected journalism and research, with the goal of improving U.S. K-12 education.

EPE is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We offer a competitive salary and benefits package including health and dental insurance, a 401(k), and an on-site gym. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally.

To apply to be an important member of our team, submit your resume, a letter of interest, salary expectations, and links to writing or editing samples to [email protected]. Please include “AME for Visuals” in the subject line.

EPE is an Equal Opportunity Employer.


Staff Writer

Education Week is currently seeking a smart, ambitious reporter to help us find fresh ways to engage and serve one of our largest and most dynamic audiences: teachers.

The Staff Writer must have solid reporting, writing, and editing skills; a commitment to covering the teaching profession, including issues of diversity; the ability to use social media and other tools to engage audience members; and an interest in understanding and investigating our audience, with an eye toward teachers. The role is a hybrid of sorts: It involves web production, working with freelance opinion writers (many of whom are teachers), managing social media, and helping steer our digital strategy, in addition to writing news stories. We need someone digitally savvy, conscientious, and solution-focused, who thrives in the fast-paced and ever-changing environment that is digital news.

Qualifications:
• Bachelor’s degree, 2-4 years related experience in a news/media/information organization.
• Comprehensive knowledge of the field of K-12 education; dedicated to the mission of Education Week, edweek.org, events, and EPE.
• Excellent news judgment; ability to recognize news and trends in education and conceptualize appropriate stories and other content with an eye to the teacher audience.
• Skilled research, reporting, and writing abilities.
• Excellent hands-on editing skills, including superior command of standard written English grammar, usage, spelling, and punctuation; strict attention to accuracy and the standards of professional journalism.
• Curiosity about reader analytics and ability to use data about audience trends to steer content.
• Leadership skills; ability to manage projects as needed and work collaboratively across departments.
• Excellent communication skills, including the ability to communicate internally across departments and externally with freelancers, sources, and other partners.
• Demonstrated ability to work well independently; a self-starter.
• Solid time-management and organizational skills; detail-oriented, deadline-focused, and able to handle multiple tasks simultaneously.
• Good team player, including willingness to assist others and share expertise.
• Proficient in a variety of software and Web applications, including social-media platforms, as the job requires.
• Extremely ethical and conscientious; displays a high level of integrity.
• Strong desire and ability to embrace and learn new technologies.

Responsibilities may include:
• Maintain a thorough, up-to-date understanding of education issues and developing trends.
• Apply professional journalistic judgment to help determine appropriate stories, with particular attention to the teacher audience, and decide how to present the content across platforms.
• Plan coverage in assigned areas, spotting developing trends and conceptualizing appropriate and newsworthy stories.
• Investigate the teacher audience and assist in making technical and editorial changes backed by data to better serve readers.
• Write blog posts in an engaging yet unbiased style.
• Write well-organized, timely, polished news articles with an analytical and authoritative “voice.”
• Assist with web and print production, including e-newsletters.
• Work with freelancers on opinion pieces that would be of-interest to the teacher audience.
• Assist with the conception, planning, promotion, and execution of live and virtual events as needed.
• Use social media to promote content in a journalistic manner, engage target audiences, develop community, and make content more visible to potential readers.
• Help lead digital strategy for publications and products aimed at teachers.
• Keep abreast of trends and new technologies/platforms; recommend and implement new social media initiatives as appropriate.

Education Week (www.edweek.org), America’s most trusted source of K-12 education news, analysis, and opinion, is a digital-first news operation with a 37-year track record in print and online journalism that is dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education.

Education Week’s parent company, Editorial Projects in Education (EPE), is a non-profit media organization that serves the nation’s leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent and highly-respected journalism and research, with the goal of improving U.S. K-12 education.

EPE is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We offer a competitive salary and benefits package including health and dental insurance, a 401(k), and an on-site gym. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally.

To apply to be an important member of our team, submit your resume, cover letter, writing samples, and salary expectations to [email protected] with the subject line “Staff Writer – Teacher.” We will accept applications on a rolling basis; however, to be considered with the first batch of applications, please submit your materials by Monday, Feb. 26.

EOE


JOURNALISM FELLOWSHIP


Education Week Gregory M. Chronister Journalism Fellowship

Editorial Projects in Education Inc. (EPE) is pleased to announce the inaugural Education Week Gregory M. Chronister Journalism Fellowship, to be awarded annually to an enterprising journalist in support of a reporting project that illuminates a significant issue in pre-K-12 education.

The fellowship is meant to honor and reflect the now-retired Gregory M. Chronister, who helped lead Education Week as executive editor for 11 years, and as managing editor, associate editor, and Commentary editor for 21 years before that. Greg was known for his commitment to producing balanced, thorough, high-quality reporting that could improve American education, and for his keen eye on journalistic detail and big-picture context.

The kindness and humanity that Greg showed his colleagues in the workplace have deeply informed Education Week’s journalism, which combines independent, incisive coverage with a belief in the critical importance of a civil discourse around highly contested issues of pre-K-12 policy and practice.

Learn more and apply >


BUSINESS


Director of Development, Editorial Projects In Education, Inc. (EPE)

Education Week (www.edweek.org), America’s most trusted source of K-12 education news, analysis, and opinion, is a digital-first news operation with a 35-year track record in print and online journalism that is dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education.

Education Week’s parent company, Editorial Projects in Education (EPE), is a non-profit media organization that serves the nation’s leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent and highly-respected journalism and research, with the goal of improving U.S. K-12 education.

EPE is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We offer a competitive salary and benefits package including health and dental insurance, a 401(k), and an on-site gym.

The Director of Development is a highly motivated and experienced development professional that will support the growth of this media nonprofit. EPE and Education Week sit at the heart of the growing field of nonprofit journalism, and this individual will contribute to new strategies to strengthen EPE’s 59-year success in the field. The Director of Development will work in concert with EPE’s Vice President of Development and External Communications to support the organization’s senior management team in a full range of fundraising and development initiatives.

Responsibilities:
• Support the Vice President in building processes and systems to better identify, engage, track, and report on grant funding in order to support the EPE mission
• Identify new opportunities and develop new strategies to build capacity into EPE’s fundraising efforts
• Incorporate new fundraising perspectives in order to diversify EPE’s revenue-building efforts
• Play a critical role in building and maintaining philanthropic relationships, researching prospective funders, building internal databases and processes, developing funding proposals, coordinating grants administration and reporting, and measuring the impact of grant-supported projects
• Package EPE’s mission while leading confidently and collaborating effectively across the editorial and business teams
• Initially this role will take on the management of some current grants while working assertively to identify potential prospects

Qualifications:
• Four-year college education or graduate degree and at least 5+ years of hands-on development experience
• Well-versed in key aspects of fundraising, proposal development, and grant management
• Well-connected and credible in the fundraising community
• Knowledgeable about current issues in K-12 education, developments in education philanthropy, and trends and best practices in the philanthropic sector
• Strong interest and background in education, journalism and/or media
• Highly analytical and comfortable using a variety of technology platforms (CRM systems, media, and web analytics tools)
• Natural at connecting with donors, prospects, and clients
• Ability to work collaboratively and communicate effectively with a diverse group of colleagues
• Strong organization and time-management skills, effective written and oral communication, and the ability to balance multiple projects on deadline are essential
• Prior experience working with corporate donors, donor-advised funds, or HNWIs
• Able to adapt to and thrive in EPE’s highly collaborative work culture
• Come from an organization that is passionate about education, passionate about journalistic integrity, or the intersection of the two, but extraordinary candidates from other fields are welcome

For interest, referrals, or questions regarding this position, please contact:
Jeff Perkins Charles Nailen
CEO Vice President
(202) 841-6279 (334) 796-7336
[email protected] [email protected]

Editorial Projects in Education is an Equal Opportunity Employer.


Regional Account Manager, Editorial Projects In Education, Inc. (EPE)

Editorial Projects In Education, Inc. (EPE), the publisher of Education Week, is currently seeking a Regional Account Manager for our Advertising and Marketing Solutions team.

The role provides an excellent opportunity for a high-performing, consultative, B2B sales professional to take on complex challenges, work for a highly-respected brand, and benefit from extensive coaching and support.

Education Week (www.edweek.org), America’s most trusted source of K-12 education news, analysis, and opinion, is a digital-first news operation with a 37-year track record in print and online journalism that is dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education.

Education Week’s parent company, Editorial Projects in Education (EPE), is a non-profit media organization that serves the nation’s leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent and highly-respected journalism and research, with the goal of improving U.S. K-12 education.

EPE is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We offer a competitive salary and benefits package including health and dental insurance, a 401(k), and an on-site gym. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally.

Responsibilities and Qualifications:
• 4+ years in a consultative sales role (ideally B2B, selling to Director/C-suite), with consistent history of achieving or surpassing quota.
• Track record of YOY territory growth, including expertise in:

  • Building and executing territory strategy and key account plans
  • Breaking through to hard-to-reach prospects and accounts
  • Generating and managing a strong pipeline, driven by a high volume of in-depth meetings/presentations/conversations
  • Successfully selling to purchasing teams with multiple stakeholders, including Director/VP/C-suite
Not required but a plus: experience selling marketing solutions (advertising, lead generation, data, technology, etc.), information/research/consulting products, and/or selling to senior-level marketing or sales leaders.
• Excellent preparation and discovery skills. Must be able to uncover customer pain and respond to challenges with ideas and solutions that build long-term relationships. Must be able to “talk shop” with clients about their business.
• Strategic thinker willing to seek out and use information (e.g. Internet research) and data (e.g. CRM reports) to develop territory and account strategy, and drive tactical improvement.
• Ability to balance territory priorities, by growing existing clients and winning new business.
• Willingness to develop knowledge and subject matter expertise in B2B marketing/sales, K-12 education, B2B media and advertising, and general business strategy.
• Commitment to continuous self-improvement. Must be open to coaching and willing to adapt.
• Intense focus on results and ability to thrive in a culture of accountability.
• Comfort working in a commissioned sales environment with a competitive base salary and significant potential for upside.
• Excellent listening, oral and written communication, presentation, and interpersonal skills.
• PC proficiency, including Word, PowerPoint, email, and Internet, and demonstrated ability to learn new applications and processes quickly. Salesforce.com experience a plus.
• Ability to travel as necessary.
• Bachelor’s Degree.

How to apply: Submit your resume, cover letter, and salary expectations to [email protected]. Please include “Regional Manager” in the subject line.


Account Executive, Editorial Projects In Education, Inc. (EPE)

Editorial Projects In Education, Inc. (EPE), the publisher of Education Week, is currently seeking an Account Executive.

Education Week (www.edweek.org), America’s most trusted source of K-12 education news, analysis, and opinion, is a digital-first news operation with a 37-year track record in print and online journalism that is dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education.

Education Week’s parent company, Editorial Projects in Education (EPE), is a non-profit media organization that serves the nation’s leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent and highly-respected journalism and research, with the goal of improving U.S. K-12 education.

EPE is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We offer a competitive salary and benefits package including health and dental insurance, a 401(k), and an on-site gym. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally.

The Account Executive will drive revenue growth from an assigned territory of prospects and existing clients and to support Regional Managers on Advertising Marketing Solution team. The role provides an excellent opportunity for a high-performing, consultative, B2B sales professional to take on complex challenges, work for a highly-respected brand, and benefit from extensive coaching and support.

Minimum Qualifications:
• 1 - 2 years in a consultative sales role (ideally B2B), with consistent history of achieving or surpassing quota. Experience in some or all of the following:

  • Building and executing territory strategy
  • Breaking through to hard-to-reach prospects and accounts
  • Generating and managing a strong pipeline, driven by a high volume of meetings/presentations/conversations
  • Selling to purchasing teams with multiple stakeholders
Not required but a plus: experience selling marketing solutions (advertising, lead generation, technology, etc.), information/research/consulting products, and/or selling to senior-level marketing or sales leaders.
• Excellent preparation and discovery skills. Must be able to uncover customer pain and respond to challenges with ideas and solutions that build long-term relationships.
• Strategic thinker willing to seek out and use information (e.g. Internet research) and data (e.g. CRM reports) to develop territory and account strategy, and to drive tactical improvement.
• Willingness to develop knowledge and subject matter expertise in B2B marketing/sales, K-12 education, B2B media and advertising, and general business strategy.
• Commitment to continuous self-improvement. Must be open to coaching and willing to adapt.
• Intense focus on results and ability to thrive in a culture of accountability.
• Comfort working in a commissioned sales environment with a competitive base salary and significant potential for upside.
• Excellent listening, oral and written communication, presentation, and interpersonal skills.
• PC proficiency, including Word, PowerPoint, email, and Internet, and demonstrated ability to learn new applications and processes quickly. Salesforce.com experience a plus.
• Ability to travel as necessary.
• Bachelor’s Degree.

To apply to be an important member of our team, submit your resume, cover letter, and salary expectations to [email protected]. Please include “Account Executive” in the subject line.

Editorial Projects in Education is an Equal Opportunity Employer.


DIGITAL OPERATIONS

Systems Operations Technician

Editorial Projects In Education, Inc. (EPE), the publisher of Education Week, is currently seeking a Systems Operations Technician.

Education Week’s parent company, Editorial Projects in Education (EPE), is a non-profit media organization that serves the nation’s leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent and highly-respected journalism and research, with the goal of improving U.S. K-12 education.

EPE is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We offer a competitive salary and benefits package including health and dental insurance, a 401(k), and an on-site gym. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally.

The Systems Operations Technician who will work closely with the technology team to develop and execute IT strategy. This position is critical, as all EPE’s employees continually rely on technology to do their jobs. The Systems Operations Technician, working under the direction of the Chief Information Officer and Technology Manager, provides network, desktop, and server support and maintenance, as well as administration of the Force.com platform.

Primary Responsibilities

  • Network and end user support:
    1. Provide Tier 1 support to EPE users including desktop support, network administration, conference room A/V, and assistance with mobile devices.
    2. Support telecommunications system and collaboration technology.
    3. Understand and assist in performing backup and restore procedures for all EPE servers and network data stored in employee folders.
    4. Perform periodic tests of back-up and recovery plans.
    5. Respond to various server and network issues, troubleshooting to resolve problems.
    6. Assist in onboarding new EPE employees.
    7. Review and respond to alerts and notifications from workstation security software.
    8. Support conference room A/V systems and assist staff in their usage.
    9. Support remote access systems and assist staff in their usage.
    10. Provide assistance to Chief Information Officer and Technology Manager in long-term planning to ensure that the Department is prepared for the future.
    11. Assess trends.
    12. Research new technology.
    13. Help revise Technology Strategic Plan annually.
    14. Provide supplemental coverage in the absence of the Technology Manager.
  • Take part in IT projects:
    1. Work with various stakeholders throughout the organization to support initiatives that leverage technology. Help execute IT-focused projects and participate in cross- functional project teams.
    2. Work independently or as part of a team to achieve project milestones.
  • Force.com platform support. Assist with the following:
    1. Manage support requests and coordinate with appropriate vendors to resolve reported issues.
    2. Manage user profiles; adding users with appropriate access levels and deleting users as required.
    3. Understand back-up plan for Force.com, understand what options are available to restore lost data.
  • Develop and maintain communication in a cooperative and professional manner with readers and other members of education community, clients, vendors and all levels of staff, treating them all with dignity, respect, and courtesy, taking responsibility for creating an environment of trust and open communication, and addressing any barriers to meeting that goal, and asking for information needed to perform job responsibilities.
  • Participate, with due preparation, in meetings (regular or ad hoc) needed to further EPE products, projects, and priorities.

Traits & Characteristics

  • Ability to identify technology needs and recommend strategic action.
  • Drive to grow within the organization and to help the IT department evolve.
  • Extensive knowledge in the field of information technology. Maintains up-to-date knowledge of current trends in technology.
  • Aptitude for embracing and learning new technologies. Ability to think strategically about use of emerging technologies, and recommend new ways to further develop the mission and goals of EPE.
  • Ability to work independently with limited supervision. Solid time management, organizational and prioritization skills.
  • Excellent communication skills, including the ability to communicate professionally with various levels of management and clients. Communicates well with staff of all levels of technical ability.
  • Detail-oriented, deadline-focused, and able to handle multiple tasks simultaneously.
  • Good team player, with a willingness to assist others, and share expertise.
  • Able to work a flexible schedule as required to meet the needs of business.
  • Extremely ethical and conscientious. Displays a high level of integrity.

Experience & Education

  • Bachelors Degree or equivalent technical training
  • 2+ years related experience
  • Good knowledge of Microsoft server operating systems, including installation, configuration and maintenance.
  • Good understanding of installation, configuration, and maintenance of PC and office hardware
  • Experience with supporting Microsoft software, including Office, Exchange, and MSSQL.
  • Experienced in the following:
    1. Windows Active Directory administration
    2. Hardware support
  • Familiar with the following:
    1. Digital publishing technology
    2. VMware administration
    3. SalesForce or other CRM technology
    4. VoIP implementation and configuration
    5. Enterprise storage solutions
    6. Digital security

How to Apply
To apply to be an important member of our team, please submit your application to Aaron Aleiner at [email protected]. An application consists of both a resume and a cover letter.

EPE is an Equal Opportunity Employer.


UX Designer/Developer

Editorial Projects In Education, Inc. (EPE), the publisher of Education Week, is currently seeking a UX Designer/Developer.

Education Week (www.edweek.org), America’s most trusted source of K-12 education news, analysis, and opinion, is a digital-first news operation with a 37-year track record in print and online journalism that is dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education.

Education Week’s parent company, Editorial Projects in Education (EPE), is a non-profit media organization that serves the nation’s leading K-12 policymakers, educators, researchers, marketers and other influencers with informed, independent and highly-respected journalism and research, with the goal of improving U.S. K-12 education.

EPE is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We offer a competitive salary and benefits package including health and dental insurance, a 401(k), and an on-site gym. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally.

Position Summary
EPE is looking for a versatile and creative UX Designer/Developer who has an eye for great design to help create rich, engaging user experiences for edweek.org and our related products (i.e. microsites, HTML5 ads, campaign specific landing pages and HTML emails, etc.). We are looking for a UX Designer/Developer who is well-versed in user experience approaches and best practices, and comes with fresh ideas for presenting journalism to a diverse audience who uses a range of devices and platforms. The person that is hired for this position will bridge the gap between design and technology, and will be a key player in the coming overhaul of edweek.org and its associated online publications.

Responsibilities
S/he will work with Editorial, Audience Development, Marketing, Advertising, and Production teams to improve and create solutions. S/he will help set the vision for the user-centered experience, serving as a client advocate to ensure the highest level of usefulness, desirability, and user satisfaction. The UX Designer/Developer will design and execute usability research and best practices, utilizing their broad knowledge of user experience and methodological expertise. As the project evolves, the UX Designer/Developer will design, code the markup, conduct user testing, and perform other user-facing activities to validate the design, and interaction. This person in this role will be user-focused, analytical, and have strong verbal and written communication skills. The UX Designer/Developer will report to the Director of Digital Operations, and will be working in close coordination with the DevOps Engineers on the implementation of designs and markup. S/he will work in collaborate with our Creative as well as Web Production staff to ensure cohesion across different publications and platforms. S/he will also work closely with content owners, marketers, advertises, audience developers, and project leads/managers. The UX Designer/Developer will contribute to the design, development and maintenance of a multi-site redesigned properties, along with WordPress and other CMS-based web sites/applications. The UX Designer/Developer will help shape our UX and development and support processes, and the ongoing evolution of our web platform environments.

Other Duties
• Maintain and enhance new and existing UI and UX across all EPE sites.
• Facilitate client’s product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products.
• Translate concepts into wireframes and mockups that lead to intuitive user experiences.
• Lead and perform user, A/B and Multiple Variant testing
• Make strategic design and user-experience decisions related to core, and new, functions and features.
• Collaborate with cross-functional teams that include representatives from Editorial, particularly Creative and Web Production, and contribute to best-in-class user-experience implementations/practices.
• Develop mobile and cross-browser compatible responsive front-end interfaces using Ionic, AngularJS, JavaScript, JQuery, HTML5, CSS3, and Bootstrap.
• Create and/or contribute to design, technical and functional documentation such as detailed architectural and design documents (preferably in Atlassian Suite.)
• Participate in project/sprint planning, meetings, peer reviews, and evaluate project activities for compliance with design/development guidelines and standards.

Requirements
• A passion for polishing pixels
• Bachelor’s Degree or equivalent technical training or studies in a field related to UX, UI and web development
• Three or more years of UX design experience. Preference will be given to candidates who have experience designing complex solutions for complete digital environments, preferably in a news/media/information organization
• Ability to define, architect and implement UI/UX solutions based on stakeholders’ requirements and designs
• Extensive experience in using UX best practices to design and develop solutions, and a deep understanding of mobile-first and responsive design
• A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns.
• Experience working on compliance with section 508 accessibility controls
• Experience in front-end security for role-based application security
• Experience with industry-standard digital tools, including Adobe Photoshop, Adobe Illustrator, Sketch, Axure, Web UI toolkits and/or other interaction prototyping tools
• Experience with HTML5, Boilerplate, CSS3, SCSS, Less.js, Bootstrap, JavaScript, jQuery, AngularJS, Node.js, AJAX, REST, JSON, and XML
• Must own duties that evolve from wireframes to HTML/CSS prototypes to finished digital products
• Ability to work independently and conduct self-directed research
• Ability to work collaboratively across different departments
• Must have strong customer relationship skills
• Familiarity with agile methodology and Scrum
• Awareness of trends and best practices in designing for a subscription-based news website
• Familiarity with web-services, using/implementing WebAPI or similar SOA frameworks
• Familiarity consuming REST Web Services / APIs (REST/SOAP/JSON/XML)
• Familiarity with code versioning systems (SVN, GIT)
• Familiarity with Task Runners (Webpack, Grunt, Gulp) is a plus.
• Familiarity with Package Managers (NPM, Bower) is a plus.
• Experience with multimedia journalism and data visualization is a plus.

Qualifications
Compensation for the UX Designer/Developer position will reflect the candidate’s experience and skill set. EPE is respected for offering its staff a collegial, respectful and intellectually challenging workplace where they can grow professionally. We are looking for a candidate who can start immediately. The UX Designer/Developer will report to the Director of Digital Operations.

To apply, please send your cover letter, résumé, samples of your work, and salary expectations to David Tashjian at [email protected] by including “UX Designer/Developer” in the subject line.

Editorial Projects in Education is an Equal Opportunity Employer.


INTERNSHIPS


Commentary Intern, Education Week

Editorial Projects in Education seeks a Web-savvy intern to support the editors of the opinion section of Education Week, the respected, independent newspaper of record for K-12 education. This internship offers an excellent opportunity for a current student or recent graduate to gain online (and print) experience in a busy news organization. The internship entails working closely with the editors in the expansion of the Commentary section of our award-winning website, edweek.org, which edits and publishes opinion essays on education policy.

Responsibilities include:
• Expanding Education Week Commentary’s social-media presence
• Monitoring opinion blogs and online forums
• Assisting in production of multimedia projects
• Assisting in blog production and writing
• Producing Education Week Commentaries and letters to the editor for edweek.org
• Updating relevant sections of edweek.org
• Fact-checking, proofreading, and other editorial duties

Qualifications:
The position requires a high level of comfort with Web production and technology, strong writing skills, attention to detail and organization, creativity, and an ability to work independently. Previous experience with social-media management and promotion is strongly desirable. The internship pays $11.50/hour. The successful candidate must be able to work up to 29 hours a week in the office.

EPE is a nonprofit publishing organization dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education. We offer a convenient workplace in the heart of Bethesda and a friendly atmosphere where employees can thrive professionally.

To apply: Send cover letter, two writing samples, and resume to [email protected] or to Education Week, Dept. ER, 6935 Arlington Road, Bethesda, MD 20814. Equal Opportunity Employer.


Digital Directions Intern, Education Week

Editorial Projects in Education periodically seeks a newsroom intern for Education Week, the respected, independent newspaper of record for K-12 education. This intern would focus on coverage of educational technology and the business of education, and help with news coverage, as well as some Web duties. This internship offers an excellent opportunity for students interested in journalism and education policy to gain focused, supportive training and professional experience.

Responsibilities include:
• Conducting research in government databases
• Fact-checking and proofreading copy
• Writing short news briefs, entries for various news blogs, and possibly some longer feature articles and news articles.
• Attending news-related events and generating ideas for news and blog coverage.

Qualifications:
The position requires strong communication skills in both print and digital media, including social media, and fluency in English language and grammar. We prefer journalism experience, or at least a thorough understanding of journalistic principles. Familiarity with AP style is a plus.

This is a paid position that involves approximately 28 hours per week. Undergraduates, recent graduates, and graduate students working toward a career in journalism, political science, research or education are encouraged to apply.

To Apply: Send a résumé and cover letter, with the subject line: Digital Directions Intern, to edweekinter[email protected]. Editorial Projects in Education is an Equal Opportunity Employer.


Editorial Intern, Teacher

Education Week Teacher, a division of Editorial Projects in Education, is seeking an intern to help with editorial and online production work. Teacher is a popular online publication with an active readership. The site covers the teaching profession, classroom practice, education policy, and school culture. The editorial intern will help develop and write content, including blog items and articles, on a routine basis. The intern will also assist in production of online news through a content-management system and assist with social media. This is a great opportunity to hone or develop online journalism skills.

Qualifications:
• Strong writing skills.
• High level of comfort with technology.
• Attention to detail.
• Ability to work independently.
• Experience with Web-editing programs is a plus.

Graduate students or college students working toward a career in journalism or education are encouraged to apply. Interns are paid and must be able to work at least 15 hours a week for 12 to 15 weeks or longer. EPE is a nonprofit publishing organization dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education. We offer a convenient workplace in the heart of Bethesda and a friendly atmosphere where employees can thrive professionally.

To apply: Send letter, résumé, and writing samples to [email protected] with the subject line "Editorial Internship." Editorial Projects in Education is an Equal Opportunity Employer.


Newsroom Intern, Education Week

Editorial Projects in Education periodically seeks a general newsroom intern for Education Week, the respected, independent newspaper of record for K-12 education. This internship offers an excellent opportunity for students interested in journalism and education policy to gain focused, supportive training and professional experience. We accept internship applications year-round.

Responsibilities include:
• Conducting research in government databases
• Fact-checking and proofreading copy
• Writing short news briefs, entries for various news blogs, and possibly some longer feature articles and news articles.
• Attending news-related events and generating ideas for news and blog coverage.

Qualifications:
The position requires strong communication skills in both print and digital media, including social media, and fluency in English language and grammar. We prefer journalism experience, or at least a thorough understanding of journalistic principles. Familiarity with AP style is a plus.

This is a part-time position of approximately 20-40 hours per week. Undergraduates, recent graduates, and graduate students working toward a career in journalism, political science, research or education are encouraged to apply.

To apply: Send a résumé and cover letter, with the subject line: Editorial Intern-Newsroom, to [email protected]. Editorial Projects in Education is an Equal Opportunity Employer.


Web Production Intern, edweek.org

Do you want hands-on production experience at a national daily news site and insight into the most important education policy issues of the day?

Editorial Projects in Education, publisher of Education Week, seeks a sharp, savvy intern to assist in operating and growing a daily news website.

Within a few weeks, interns will learn and be asked to execute most of the duties of our full-time Web producers.

This is a paid internship. Hours cannot exceed 29 hours per week.

Responsibilities could include:
• Producing and publishing articles on edweek.org
• Enhancing stories and blog posts with visuals and other elements
• Writing for social media platforms and helping grow our social media presence
• Refreshing homepages and landing pages
• Producing e-newsletters
• Helping with the production of online events and multimedia
• Helping maintain our cadre of blogs
• Blogging and writing short articles for Education Week and edweek.org

You should already be comfortable in a daily news environment. By the end of your internship, you'll feel at ease running a content management system, editing basic HTML content, and interacting with reporters and editors.

Required:
• Ability to meet deadlines
• Strong motivation and work ethic
• An interest in public affairs, politics, and government
• Strong grammatical skills
• Journalism experience – on the job/internship or in the classroom
• Sense of humor

Desired:
• Familiarity with AP style, but willingness to accept the serial comma
• Experience with multimedia and/or Web design

Priority given to interns who can commit to 25-29 hours per week and a minimum of 4 months on the job.

EPE is a short walk from the Bethesda Red Line Metro station.

To apply: Send cover letter, résumé, 2-3 writing samples and/or links that best demonstrate your skill to [email protected]. Editorial Projects in Education is an Equal Opportunity Employer.


Photo Editing Intern, Education Week

Editorial Projects in Education, publisher of Education Week, has an immediate opening for a talented and ambitious photo editing intern who will work to assist the prize-winning photography team in producing and promoting visual assets for our online and print news operations.

The photo editing intern will be a key partner in supporting a vibrant digital-first news operation and will have opportunities to take the initiative in new presentation approaches and social-media strategy for the department.

Under the supervision of the Director of Photography, responsibilities will include:
• Work with editors and reporters to identify and coordinate opportunities for visual storytelling
• Work with staff to research and implement new and creative ways to display photographs online
• Utilize social media to promote photographic work to engage and build reader interest
• Work collaboratively with Web team, page designers, and editors in photo selection and display
• Assist with efforts to engage an online audience via EdWeek’s vast archival content, including both print and digital photos

While the primary tasks for this position will focus on online presentation and social-media promotion, the successful applicant will be able to assist with all tasks associated with still and/or video assignments, including research, editing, and production.

This is a paid position. Priority will be given to interns who can commit to 20 hours/week and a minimum of 4 months.

Required:
• Proven ability as a creative visual editor, as well as a strong still and video storyteller
• Proficient in Adobe Photoshop and Final Cut software programs
• Understanding of, and interest in, dynamic visual presentation platforms and use of photography to engage online audiences (via promotion tasks, social media, and search strategy)
• Experience visualizing and telling engaging stories with multimedia
• Strong motivation, a collaborative work ethic, and ability to meet deadlines
• Journalism experience – on the job/internship or in the classroom
• Sense of humor

EPE is a nonprofit publishing organization dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education. We offer a convenient workplace in the heart of Bethesda, Md., and a friendly atmosphere where employees can thrive professionally.

To apply: Applicants should send cover letter, resume, references, and a portfolio of your strongest work to the attention of Education Week’s director of photography, Charles Borst, at [email protected].

Editorial Projects in Education is an Equal Opportunity Employer.


Education Week Press Intern

Editorial Projects in Education, publisher of Education Week, has an opening for an exciting new internship working with our Knowledge Services team. This is a paid position that involves 15-25 hours per week (Monday-Friday) and runs from September-December at the minimum, with the possibility to extend. This internship offers an excellent opportunity to work in a dynamic, not-for-profit media organization and support digital publishing, content curation, and audience outreach.

Responsibilities include:
• Create email blasts delivering our content to our audience
• Work with staff to research and implement new and creative ways to display photographs online
• Build audience segments for targeted promotions
• Promote our products through social media campaigns
• Assist with collection and reporting of lead generation and revenue data to help inform future promotional campaigns

Qualifications:
• Background or interest in education, communications, publishing, journalism, or marketing
• Strong attention to detail and ability to work with deadlines
• Creative and innovative mindset
• Ability to work independently
• Ability to proofread copy
• Working knowledge of Excel and basic knowledge of HTML preferred

EPE is conveniently located near the Bethesda Metro station and the Capital Crescent Trail. EPE is a non-profit publishing organization, dedicated to informing educators nationwide about pre-K through 12 education policy issues. We offer a congenial workplace in the heart of Bethesda, just outside of Washington, D.C., with free access to our on-site gym and a friendly atmosphere where you can grow professionally.

To apply: Applicants should send cover letter and resume to David Rosenzweig at [email protected]. EOE.


Audience Development Intern—GOS

Description
Editorial Projects in Education, publisher of Education Week, has an immediate opening for an Audience Development Intern. The candidate will support the Group Online Subscription (GOS) division of Audience Development with prospect curation for edweek.org and EdWeek Market Brief publications, database building and assist in special projects that service EPE’s strategic goals. This position is project-based expected to last up to 4 months.

Under the supervision of the Digital Content Sales & Marketing Manager, responsibilities will include, but are not limited to:
• Develop prospect lists the GOS team in building lists for marketing campaigns using Microsoft Excel
• Contact key decision-makers, including appointment setting, cold-calling and other preliminary sales activities
• Prospect research and analysis of opportunities (by school district, company, university size, budget etc.)
• Help set up email templates and calling scripts
• Help with prospect onboarding into platforms including Salesforce.com
• Discovery and evaluation of new tools and processes to optimize data collection and lead generation

Requirements
• Experience with Microsoft Office, emphasis on medium to strong skills with Excel in particular)
• Ability to juggle multiple tasks/projects at any given time
• Ability to work efficiently and effectively with online marketing databases for prospect curation
• Ability to research and propose solutions for GOS as requested

Other
• Compensation: This is a paid position.
• Four to five shifts per week desired, up to 29 hours/week. Flexible scheduling available.
• Business casual environment.

EPE is a non-profit publishing organization, dedicated to informing educators nationwide about pre-K through 12 education policy issues. We offer a congenial workplace in the heart of Bethesda, conveniently located near the Bethesda Metro station, with free access to our on-site gym, and a friendly atmosphere where you can grow professionally. If you thrive in a fast-paced, detail oriented, team environment, this position just might be for you!

How to Apply
Please send resume and cover letter to Attn: Ryan Lanier – EPE GOS INTERN at [email protected]

Editorial Projects in Education is an Equal Opportunity Employer.


Audience Development Assistant/Intern

Description
Editorial Projects in Education (EPE), publisher of Education Week and edweek.org is seeking an audience development assistant to help build circulation/traffic, acquire audiences for live and virtual events, and to maintain a positive customer experience.

This part-time position is part of EPE's internship program and is a fantastic opportunity for ambitious undergraduates, graduate students, or recent graduates looking for real-world experience in digital marketing, copy writing, customer management, and the use several leading business technology platforms—all at a leading, national publication. This is a paid, part-time position for anyone interested in pursuing a career in Business Communications, Marketing, Advertising, or Business Development.

Responsibilities
• Assist with email, print, online, and social marketing projects
• Analyze trends of key performance indicators and report on changes to stakeholders
• Assist with in-depth reporting of marketing performance metrics
• Help to update and further develop new web-based products and services
• Create, analyze, and update reports using a variety of analytic tools, MS Excel, and cloud databases
• Identify and analyze recurring customer/user problems and report to stakeholders
• Assist customers/users via telephone and email.

Requirements & Skills
• Excellent internet research and data analysis skills
• Excellent verbal and written communication skills
• Excellent attention to detail is a MUST
• Excellent skills with Microsoft Windows and Microsoft Office, especially Excel
• Basic web design skills are a plus
• Social media marketing skills are a plus

Hours
• The ideal candidate will be available for 20-29 hours per week.

How to Apply
Resumes with cover letter should be e-mailed to Jeson Jackson via [email protected].

EPE is conveniently located near the Bethesda Metro station.

EPE is a non-profit publishing organization, dedicated to informing educators nationwide about pre-K through 12 education policy issues. We offer a convenient workplace in the heart of Bethesda, an on-site gym, and a friendly atmosphere where you can grow professionally. EOE.


Production and Ad Operations Intern

Editorial Projects in Education (EPE) is offering a paid fall internship in the Production Department. This job offers the opportunity to learn about the print and online publishing industry, including advertising and marketing, issue planning, page layout, and general business and accounting functions, from inside an entrepreneurial, multi-platform publishing company.

Responsibilities include:

  • Layout and proof print recruitment ad pages using existing Adobe InDesign templates
  • Assist in weekly newsletter production
  • Collaborate with sales and accounting staff to provide high-quality and often time-sensitive deliverables
  • Schedule, post, and manage online recruitment ads using various databases and Excel spreadsheets
  • Format print ads and review ad specifications for sales quotes
  • Process incoming orders, pull and proof weekly billing reports
  • Process department billing, both print and online
  • Other duties as required

Qualifications:
  • Basic familiarity with Adobe InDesign CS3 or higher
  • Familiarity with Microsoft Outlook and Excel 2007
  • Ability to learn new applications quickly
  • Ability to succeed under tight deadlines, work well within and across departments, and shift task priorities as needed
  • Excellent verbal and written communication skills, and attention to detail and schedules
  • Fun-loving attitude and an excellent sense of humor are a must!

Please send your resume and cover letter to Kevin Kemp, Advertising Production Coordinator at [email protected]. Please include the phrase "Production Intern" in the subject line.

EPE is a nonprofit publishing organization dedicated to raising the level of awareness and understanding about important issues in American education. We are the publisher of Education Week newspaper, edweek.org, several annual and semi-annual research reports, as well as other resources for K-12 educators and policymakers. We offer a collegial workplace in the heart of Bethesda, MD, within walking distance of the red line metro. EOE.


Marketing Intern

Editorial Projects In Education, Inc. (EPE), the publisher of Education Week, is currently seeking a Marketing Intern.

Education Week (www.edweek.org), America’s most trusted source of K-12 education news, analysis, and opinion, is a digital-first news operation with a 37-year track record in print and online journalism that is dedicated to raising the level of awareness and understanding among professionals and the public of important issues in American education.

EPE is a vibrant workplace that is conveniently located in the heart of downtown Bethesda, MD. We are within short walking distance of numerous restaurants and shops, the Metro, and are adjacent to The Capital Crescent Trail. We value innovation, leadership, and forward-thinking, and provide a friendly, intellectual, challenging work environment where employees can thrive and grow professionally.

The Marketing Intern position is a fantastic opportunity for an ambitious current student or recent graduate looking for real-world experience in email marketing, search-engine marketing, social media marketing, lead nurturing, customer relationship management, and the use of several leading business intelligence platforms. The most important characteristic of this team is flexibility and adaptability. Our job is to help the sales team drive revenue by enhancing their conversations through marketing campaigns.

Ideal candidates will have a basic knowledge and/or interest in the field of Business, Marketing, Communications, Public Relations, and/or Journalism; dedicated to the mission of Education Week, edweek.org and EPE.

Responsibilities:

  • Assisting in diverse marketing efforts: mass emails, surveys, social media, competitive analysis, search engine marketing (SEM) and optimization (SEO), Web design and content management, ad design, copywriting, proof-reading, research, video marketing, etc.
  • Entering, analyzing, reporting, and leveraging website, email, and social media data to support business objectives.
  • Writing copy for TopSchoolJobs’ and AMS key social media accounts (Facebook, Twitter, LinkedIn) and monitoring accounts daily.
  • Developing and maintaining communication in a cooperative and professional manner with readers and other members of the education community, clients, vendors, and all levels of EPE staff, treating them all with dignity, respect, and courtesy, taking responsibility for creating an environment of trust and open communication, and addressing any barriers to meeting that goal.
  • Participating, with due preparation, in meetings needed to further EPE products, projects, and priorities.
  • Performing a variety of other administrative tasks to support the sales and marketing teams.
  • May be required to perform other duties as requested, directed or assigned.

Qualifications:

  • Bachelor’s Degree, or in process of obtaining a degree; 0-1 years related experience.
  • A demonstrated understanding of the fundamentals of marketing and/or advertising.
  • Positive attitude, solution orientated, excellent problem-solving skills, proactive demeanor, passion for learning.
  • Ability to work independently with limited supervision, good time management, organizational and prioritization skills.
  • Excellent communication skills, good team player, willingness to assist others, and share expertise.
  • Detail-oriented, deadline-focused, and able to handle multiple tasks simultaneously.
  • Strong desire and ability to embrace and learn new technologies, and ability to think strategically about use of new and emerging technologies.
  • Willingness to try new things, ability to adapt to changes in the work environment, manage competing demands, and ability to deal with frequent change, delays, or unexpected events.

To apply to be an important member of our team, submit your resume and cover letter to Bryarly Richards . EOE


Education Policy Research Intern

The Education Week Research Center is hiring for a paid internship position. Interns work closely with a small but lively research staff to produce influential publications and web-based content that provide information on efforts to improve teaching and learning. The work is primarily research and analytic in nature, rather than editorial. Tasks may include compiling and analyzing education data from state and federal sources, conducting literature reviews, updating web content, reviewing Research Center products, and taking on a few clerical functions.

Candidates must be highly detail-oriented and display an interest in education and public policy.

Desired skills include:

  • Working knowledge of Excel
  • Ability to multi-task on a variety of assignments
  • Strong analytical skills for reviewing education data and policies
  • Attention to detail for managing data and contact information in spreadsheets
  • Ability to communicate effectively
  • Familiarity with surveys, and market research
  • Familiarity with SPSS desirable but not required

Priority will be given to candidates who are current graduate students or recent college graduates. We encourage candidates to apply throughout the year and will keep resumes on file for future openings. Our office is located just 7 miles north of downtown Washington, D.C., and within a 10-minute walk of the Bethesda, Maryland Metro station.

To apply: Send a resume and cover letter by e-mail to: [email protected].


Digital Operations Intern

The Digital Operations internship offers an excellent opportunity to work in a dynamic, not-for-profit organization and gain focused and professional experience in the field of digital operations and web development. Working closely with the Director of Digital Operations and Web developers, the intern will be a key partner in supporting a vibrant digital-first news operation.

Candidates must be highly detail-oriented and display an interest in education and public policy.

Under the supervision of the Digital Operations Director, the ideal candidate will possess the ability to spearhead and collaborate on a wide range of the activities including:

  • Providing project support for many of our development operations initiatives
  • Assisting with development workflow, i.e. reviewing requests, prioritizing, etc.
  • Performing and managing User Tests and QA
  • Generating weekly and monthly KPI reports analyzing the performance of web properties
  • Maintain and clean-up of existing files on shared drives, along with new file structures (taxonomy/hierarchy)
  • Assisting in managing the Digital Operations wiki pages and providing frequent updates
  • Assisting in the capture, organizing and cataloging of project and technology information in wiki and on Share drive
  • Other duties as required

Desired skills include:

  • Ability to work on Windows and Mac OS platforms
  • High level of comfort with technology, and ability to learn new applications quickly
  • Familiarity with HTML, CSS; working knowledge of PHP, and JavaScript/jQuery for prototyping
  • Familiarity with responsive web design, and responsive framework, i.e. Bootstrap
  • Familiarity with CMS administration/maintenance/development (WordPress and/or Drupal)
  • Familiarity with code optimization, debugging, and testing
  • Familiarity with troubleshooting and fixing issues surrounding browser (Chrome, Firefox, Safari, and IE8+) and OS compatibility
  • Familiarity with core concepts of web development quality assurance
  • Experience with multimedia and/or Web design
  • Familiarity with Adobe Illustrator and/or Photoshop
  • Familiarity with multidisciplinary digital functions
  • Familiarity with creation of wireframes, user scenarios, task flows, competitive analysis, and heuristic evaluations
  • Understanding of HTTP Status Codes, Protocols and Errors, 400, 401, 403, 404, 405, 500; 301/302 redirects, and Apache rewrites
  • Familiarity with SEO, Google Analytics, and SEM
  • Understanding of LAMP managements
  • Familiarity with cloud hosting (AWS, Azure, etc.)
  • Familiarity with source control systems such as Git
  • Familiarity with JIRA, Pivotal Tracker, or similar tracking/reporting tools
  • Ability to work well within and across departments
  • Ability to juggle multiple tasks/projects at any given time
  • Ability to succeed under tight deadlines, and shift task priorities as needed
  • Strong motivation and work ethic
  • Strong verbal and written communication skills
  • Sense of humor, or the ability to count 01 through 11

This is a paid internship. EPE also provides sick leave for interns. Interns accrue 1 hour of sick leave for every 30 hours worked, up to a maximum of 56 hours in a year.

Priority will be given to interns who can commit to 27 hours per week, and a minimum of 3 months on the job. Preferably 4 to 5 days a week.

EPE is conveniently located near the Bethesda Metro station and the Capital Crescent Trail. We offer a collegial workplace in the heart of Bethesda, MD, just outside of Washington, D.C., within walking distance of the red line metro.

To apply: Send a resume and cover letter to David Tashjian at: [email protected].


IT Systems Operations Intern

The candidate will support the IT team with helpdesk service and assist in special projects that service EPE’s strategic goals.

Schedule/Hours: 10-20 per hours per week during the school year and 20-29 hours per week during the summer.

Job duties will include but are not limited to:

  • Support the IT team in the maintenance of computer hardware, software and other systems
  • Assist with Help Desk Ticketing System
  • Imaging workstations and laptops
  • Deploying patches, scripting software deployments
  • Giving a hand with ongoing organization of server room
  • Cabling and physical networking
  • Help with new user onboarding
  • Creating/revising infrastructure documentation and schematics
  • Helping build out IT wiki with FAQs, SOPs
  • Antivirus monitoring/alerts follow up
  • VMware support and administration
  • Wi-fi troubleshooting and optimization
  • Help improve conference room tech
  • Working on monitor-messaging in office project
  • Assist in brownbags or process oriented presentations
  • Helping set up teleworking and hoteling for renovation
  • Discovery and evaluation of new collab tools (Yammer, Chatter et al)
  • Active Directory administration
  • Management of loaner library, maybe
  • Troubleshoot issues with IT equipment including printers, computers, tablets, cell phones as well as software applications
  • Assists with installing cabling and end user devices
  • Vendor research (e.g. Content Strategy consultants, SEM agencies, BI, iPaaS, KiteDesk, InsideSales, BlueHornet, etc.)
  • Data management (e.g. data quality assessment, hygiene, enrichment, analysis)

Requirements:

  • Experience with tier 1 helpdesk support, A+ basic hardware tasks
  • Ability to juggle multiple tasks/projects at any given time
  • Ability to work on Windows or Mac OS platforms
  • Ability to research and propose resolutions for IT issues reported by the members of the user community

Other
Compensation: This is a paid position. Flexible scheduling available. Three shifts per week desired. Business casual environment.

To apply: Please send resume and cover letter Attn: Aaron Aleiner – EPE IT INTERN to [email protected].