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Effective Programs: 10 Principles

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engages people in responsible and challenging actions for the common good;

provides structured opportunities for people to reflect critically on their service experience;

articulates clear service and learning goals for everyone involved;

allows for those with needs to define those needs;

clarifies the responsibilities of each person and organization involved;

matches service providers and service needs through a process that recognizes changing circumstances;

expects genuine, active, and sustained organizational commitment;

includes training, supervision, monitoring, support, recognition, and evaluation to meet service and learning goals;

ensures that the time commitment for service and learning is flexible, appropriate, and in the best interests of all involved;

is committed to program participation by and with diverse populations.

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