engages people in responsible and challenging actions for the common good;
provides structured opportunities for people to reflect critically on their service experience;
articulates clear service and learning goals for everyone involved;
allows for those with needs to define those needs;
clarifies the responsibilities of each person and organization involved;
matches service providers and service needs through a process that recognizes changing circumstances;
expects genuine, active, and sustained organizational commitment;
includes training, supervision, monitoring, support, recognition, and evaluation to meet service and learning goals;
ensures that the time commitment for service and learning is flexible, appropriate, and in the best interests of all involved;
is committed to program participation by and with diverse populations.